Proactive and target-driven professional, with an outstanding track record of success in business management and development, utilizing excellent communication skills to build positive relationship with partners in both national and international telecom market.
• Develop incremental businesses with National and International carriers.
• Develop strategy, commercial road map of wholesale existing and new products and services.
• Direct the end-to-end account management and sales activities to increase market share, value creation, ARPU, revenue targets, gross margins and customer satisfaction.
• Develop KPI’s to monitor and control the flow of traffic and revenue stream
• Initiate new ideas to optimize cost aiming to increase profitability margins.
• Manage the business between the company and other roaming services providers i.e. DCH, Signaling Carriers, and roaming vendors.
• Manage the wholesale business (voice, SMS, Roaming, connectivity & Site sharing) with local and international partners to minimize the OpEx and increase the revenue.
• Identify, explore, develop and manage International Carrier Business with local and international carriers to ensure revenue targets are met.
• Build and maintain relationship with current and potential customers and partners.
• Study and analyze the feasibility and viability of new business opportunities i.e. preparation of Business Case, Project Plan, NDA, Service Agreement, etc.
• Prepare yearly budget and target revenues / cost for International traffic.
• Conclude new wholesale deals to achieve target revenues
• Negotiate International calls offers to reduce its costs and achieve revenue targets
• Develop, establish and manage new creative routings for cost savings.
• Plan and design International routing plans as per commercial agreements or based on least cost routing (LCR) and coordinate the implementation with the Routing team
• Provide traffic analysis to Marketing team for launching new international bundles.
• Manage SMS business (A2P and P2P)
• Prepare interconnect cost and revenue reports on daily and monthly basis.
• Own the process of any national and International expansion raised by operators.
• International route implementation and change on network switch.
• Daily coordination with carrier, Billing & Wholesales department for IGW Project
• IN Operation & Maintenance
• Support Business Solution for TBS
• Resolve all site access and BPs issues for all existing and new sites
• Site sharing acquiring, building completion and close out by end of this project
• Manage swap out and redeployed equipment work our vendors and new suppliers
• Validating and approving the LOS/TSSR submitted by the vendor, compared to the network planning input
Excellent Presentation
Communication
Ownership of personal development
Quick Learning
Work under pressure
Decision making
Customer Relationship
TeamWork
Summer training for 10 weeks in SAUDI TELECOM COMPANY (STC)