Mohammed Alotibi

• Managed business development and key account management for the Government Healthcare Sector ( NUPCO ), managing relationships across public healthcare entities nationwide.
• Achieved average monthly sales of ~SAR 3,000,000 (actual achieved average), consistently contributing to revenue growth and strategic account expansion.
• Led full end-to-end sales cycles from prospecting and executive-level engagement through negotiation, contract closure, and account handover.
• Negotiated high-value commercial agreements with government and enterprise clients, aligning solutions with operational and regulatory requirements.
• Built and maintained long-term, trust-based relationships with senior stakeholders and decision-makers across the healthcare ecosystem.
• Coordinated closely with internal teams to ensure smooth onboarding, service delivery, and ongoing account performance.
• Supported performance improvement initiatives through training, mentoring, and process optimization.

• Prospect and identify potential restaurant and cafe partners within the assigned territory
• Conduct outreach via calls, emails, and in-person meetings to generate new business opportunities
• Collaborate with account management and operations teams to ensure smooth onboarding of new clients

•Answered customer telephone calls promptly and improved on-hold wait times.

•Assisted customers with varying questions using product knowledge and service expertise.

•Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.

• Responded to clients calls and emails to answer questions about services.
• Oversaw training and onboarding process for all newly hired employees.
• Offered technical support and troubleshot issues to enhance office productivity.
• Drove sales and customer service while assisting guests with medical services.
• Solved clients challenges by offering relevant medical services that matches their needs.