Develop my abilities and my skills professional Devise ways working to improve the peak of professional success and continuing
Overview
14
14
years of professional experience
2
2
Languages
Work History
Passenger Service Agent
Swissport
07.2023 - Current
Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Tagged baggage and routed to appropriate location for loading and screening.
Provided exceptional customer service, addressing passenger concerns promptly and professionally.
Resolved passenger issues with empathetic communication and effective problem-solving techniques.
Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
HR OFFICER
AMIANTIT
06.2019 - 02.2020
Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
Coordinated employee placements and administrative details.
Processed paperwork and hiring details for promotions and lateral position changes.
Control Officer
KAUST
05.2018 - 05.2019
Monitored and reported on aligned group risk concentration, identifying current and emerging risk, assessing risk appetite and facilitating business dialogue.
Ensured timely resolution of identified issues by coordinating efforts between various stakeholders.
HR OFFICER
Saudi Ground Services
04.2014 - 01.2018
Recruitment of candidates
Hiring the right employees for the right jobs
Processing company payroll
Conduct disciplinary actions
ITC
Aramco
06.2012 - 01.2014
Provides logistical and advisory support from visioning to implementation , and assist in the institutionalization of new initiatives , including by establishing governance structures and business procedures .
Customer Service
ALHAZMI TELECOME
05.2011 - 02.2012
duties and responsibilities of a CSR include managing inc and customer service inquiries, generating sales leads tha new customers, and identifying and assessing customer r achieve satisfaction.
Education
Grade Point Average GPA of (4.13) VERY GOOD - Faculty of ECONOMICS AND ADMINISTRATION
King Abdul-Aziz University
Jeddah
04.2001 -
Skills
Commitment
Teamwork
Leadership
Problem solving
Planning
Computer Skills
Microsoft office
Email communication
Social media
Interests
Business Development
Human resources
Supply chain
Planning
Marketing
Timeline
Passenger Service Agent
Swissport
07.2023 - Current
HR OFFICER
AMIANTIT
06.2019 - 02.2020
Control Officer
KAUST
05.2018 - 05.2019
HR OFFICER
Saudi Ground Services
04.2014 - 01.2018
ITC
Aramco
06.2012 - 01.2014
Customer Service
ALHAZMI TELECOME
05.2011 - 02.2012
Grade Point Average GPA of (4.13) VERY GOOD - Faculty of ECONOMICS AND ADMINISTRATION