Mohammed AlQouzi
Summary
IT specialist with expertise in network systems management, data security, and technical troubleshooting. Proven track record of enhancing system efficiency and minimizing downtime, leading to increased client satisfaction and improved operational performance. Strong skills in hardware and software installation and maintenance, with a commitment to continuous learning and adaptability in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Specialist
ALWASL NATIONAL Co.
04.2024 - Current
Debt Collector
ALWASL NATIONAL Co.
10.2023 - 04.2024
Education
Bachelor's - English Language
Umm Al-Qura University
01.2023
Skills
- Operating Systems Expertise (Windows, Linux)
- Setting Up and Configuring Devices
- Problem Solving
- Troubleshooting Technical Issues
- System Administration
- Active Directory (User Management & Permissions)
- IT Support & Help Desk Management
- Remote IT Support
- Hardware & Software Maintenance
- Adobe Apps
- Microsoft Apps
- Image and Video Editing
Certification
- ITIL4 Foundation - Experts For Training - 02/2025
Courses
- Cyber Security - Doroob Program - 04/2024
- Microsoft Excel - Doroob Program - 04/2024
- Negotiation And Persuasion - Home Academy - 12/2023
- Effective Communication Skills - Home Academy - 11/2023
Languages
Arabic
Native
Native
English
Advanced (C1)
C1
Timeline
IT Specialist
ALWASL NATIONAL Co.
04.2024 - Current
Debt Collector
ALWASL NATIONAL Co.
10.2023 - 04.2024
Bachelor's - English Language
Umm Al-Qura University
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