Mohammed Alrasheed
Riyadh,Saudi Arabia
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Business development specialist
AHAD Business Services, Ministry of Commerce
Riyadh, Saudi Arabia
2020.01 - 2022.12
- Preparing feasibility studies
- Continuous evaluation of proposed concepts to enhance project viability and success
- Analyzing developmental and creative ideas, measuring their continuity, and evaluating them
- Gathering and analyzing data to derive meaningful insights and support informed decision-making
- Preparing detailed analytical dashboards to support decision-making via Power BI
- Preparing conceptual models for ideas for development (BRD)
- Preparing and designing presentations and performance follow-up reports
- Creativity and innovation to develop the electronic services of the Ministry
Senior business development executive
AHAD Business Services, Ministry of Industry
Riyadh, Saudi Arabia
2023.01 - Current
- Supervising electronic services for all types of industrial services, for example, but not limited to (certificate of origin, industrial system, customs exemption)
- Monitoring of processors and auditors on industrial services in terms of quality and performance
- Creation of periodic reports (KPIs) for all services provided and follow-up
- Manage the electronic services dashboard and reflect the results on Power BI
- Manage the CRM system to resolve customer complaints and requests
- Committed to optimizing organizational performance through continuous improvement and proactive problem-solving
- Build and maintain positive and respectful relationships with my colleagues, embodying the company's positive image in my interactions.
Operations Supervisor
THIQAH, Ministry of Commerce
Riyadh, Saudi Arabia
2018.01 - 2020.01
- Leading the project to transform the Certificate of Origin service from a Bedouin service into a fully electronic system "The Certificate of Origin System"
- Automating the electronic statement system facilitating its operations and developing it to improve the beneficiary's experience
- Automating the gold and minerals licensing system and linking it with Baladi service
- Preparing and designing management policies and establishing basic objectives
- Follow-up the implementation of policies, development of procedures, and achievement of management goals
- Monitoring the effectiveness of departments, improving operations, and achieving general objectives
Senior Sales Specialist
Customer Service Department
Riyadh, Saudi Arabia
2017.01 - 2018.01
- Preparing periodic reports on sales performance and progress
- Analyzing data, setting goals, and making corrective decisions
- Monitor and analyze market trends and competition
- Provide periodic reports and analyses to the sales department
- Solve problems and respond to customer needs effectively
- Exchange information and communicate with other teams
- Giving lectures and lessons on Apple devices
Education
Bachelor of Business Administration -
2013.08 - 2017.08
Skills
- Business development
- Product development
- Analytical problem solving
- Data modelling
- Data analysis
- Database Management
- Graphic design proficiency
- Process improvement strategies
- Customer relation management
- Stakeholder relationship management
- Tableau
- Power BI
- SQL analytics
- MS Office proficiency
- Orientation and onboarding
- Flexible team player
Languages
English
Fluent
Arabic
Native
Certification
- Google Data Analytics Professional Certificate
- Professional certification in Microsoft Power BI
- Certified Professional Network Engineer
- Certified Key Performance Indicators Professional
Timeline
Senior business development executive - AHAD Business Services, Ministry of Industry
2023.01 - Current
Business development specialist - AHAD Business Services, Ministry of Commerce
2020.01 - 2022.12
Operations Supervisor - THIQAH, Ministry of Commerce
2018.01 - 2020.01
Senior Sales Specialist - Customer Service Department
2017.01 - 2018.01
California State University, Stanislaus - Bachelor of Business Administration,
2013.08 - 2017.08