Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammed Alsaati

Makkah,Alhijra-Three ring road-8874

Summary

Dedicated professional with a strong background in troubleshooting and quality control analysis. Proficient in

Microsoft Office and known for exceptional communication skills, attention to detail, and the ability to remain

calm under pressure. Committed to delivering high-quality results and continuously improving processes.

Driven to excel as a Control Room Operator, with a strong foundation in problem-solving and communication

skills. Possesses a thorough understanding of monitoring systems and quick decision-making abilities.

Committed to ensuring operational efficiency and enhancing safety protocols.

Overview

7
7
years of professional experience

Work History

Control room operator

Adif-KSA
Jeddah, Mecca Region
02.2025 - Current
  • Accomplished streamlined operations by generating precise maintenance reports, resulting in 30% reduction in downtime across systems.
  • Improved team collaboration by facilitating effective communication, which translated to 15% increase in task completion rates.
  • Optimized workflow processes by implementing standardized protocols, achieving 20% boost in overall productivity.

Train crew

Abu aljdail
Makkah, Saudi arabia
01.2024 - 02.2025
  • Accomplished superior passenger satisfaction by delivering exceptional service during train journeys, resulting in consistently high feedback ratings and repeat customers.
  • Strengthened team collaboration by coordinating with crew members for seamless operations, which directly contributed to 20% improvement in service response time.

Control room operator

Adif-KSA
Jeddah
01.2020 - 06.2023
  • Accomplished streamlined operations by generating precise maintenance reports, resulting in 30%

reduction in downtime across systems

  • Enhanced operational efficiency by maintaining real-time logs that led to improvement in incident

response times

  • Improved team collaboration by facilitating effective communication, which translated to 15% increase

in task completion rates

  • Optimized workflow processes by implementing standardized protocols, achieving 20% boost in overall

productivity.

Station operation assistant and administrative

Adif-KSA
Makkah
08.2018 - 01.2020
  • Facilities management and maintenance
  • Managed executives' schedules for improved daily workflow.

Crowd control and facilities management

Adif-KSA
Makkah
12.2017 - 08.2018
  • Help and organize station passengers
  • Make sure facilities are working properly

Cashier

Matajeralsaudia
Makkah, Saudi Arabia
10.2017 - 12.2017
  • Enhanced customer satisfaction by assisting with purchases and addressing product inquiries, resulting in 15% increase in positive feedback
  • Demonstrated strong problem-solving skills by efficiently resolving customer issues, leading to 20% decrease in complaints

Education

BBA - Business Administration And Management, General

Saudi Electronic University
Jeddah, Mecca Region
06.2023

Skills

  • Troubleshooting
  • Microsoft Office
  • Communication
  • Attention to Detail
  • Team Leadership
  • Quality Control Analysis
  • Data Analysis
  • Process Optimisation

Timeline

Control room operator

Adif-KSA
02.2025 - Current

Train crew

Abu aljdail
01.2024 - 02.2025

Control room operator

Adif-KSA
01.2020 - 06.2023

Station operation assistant and administrative

Adif-KSA
08.2018 - 01.2020

Crowd control and facilities management

Adif-KSA
12.2017 - 08.2018

Cashier

Matajeralsaudia
10.2017 - 12.2017

BBA - Business Administration And Management, General

Saudi Electronic University
Mohammed Alsaati