Customer Services Officer
Saudi National Bank
Riyadh, Saudi Arabia
- Create bank accounts
- Issuance of ATM cards
- Update customer data.
- Enhanced customer satisfaction ratings by managing client enquires through to resolution.
Mohammed AlSaif
Riyadh,Dahrat Laban
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Sales Officer
Riyad Bank
Riyadh, Saudi Arabia
- Create bank accounts
- Issuance of ATM cards
- Update customer data
- Create financing requests (real estate - personal - leasing - credit cards)
- Gold Service Customer Relations Officer
CRM Administrator
Jarring Bookstore
Riyadh, Saudi Arabia
- Customer relationship management at Jarir Bookstore
- Support other departments in the company to improve business.
- Handling complaints from the Ministry of Commerce(MOC)
- Handling customer complaints that came from many sources
- Issuing reports of customers complaitns and analysis it and working to find solutions to the problem sp that it does not recur.
Education
Science
Riyadh altarbiah alhaditha
Riyadh, Riyadh RegionSkills
- Using Computer
- Solving problems skills
- Time management skills
- Teamwork management skills
- Communication skills
- Work pressure handling
Languages
Arabic
Native
English
Advanced
Timeline
Customer Services Officer
Saudi National Bank
Sales Officer
Riyad Bank
CRM Administrator
Jarring Bookstore
Science
Riyadh altarbiah alhaditha
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