Mohammed Alshabib
Business Administration
Riyadh
Summary
Energetically drove efficiencies at Metsco Heavy Iron Industries by spearheading process improvements and strategic growth initiatives, enhancing operational efficiency and customer satisfaction. Skilled in Data Analytics and Crisis Management, I excel in transforming challenges into opportunities, achieving notable project milestones while fostering collaborative team environments.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Work History
Debt Collector
Mohammed Ahmed Al Quraishi Contracting Establishme
06.2016 - 06.2017
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
General Supervisor
Metsco Heavy Iron Industries Company
06.2017 - 11.2021
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Expanded business operations through strategic planning initiatives targeting growth opportunities within the market landscape.
- Optimized workflow processes to increase efficiency and reduce operational costs.
- Implemented quality control measures for consistent product output and customer satisfaction.
Education
Bachelors - Business Administration
03.2019 - 05.2023
Skills
Technical knowledge
Crisis Management
Data Analytics
Project Management
Process Monitoring and Improvement
Languages
Arabic
Native language
English
Advanced
C1
Certification
The Complete Financial Analyst
Timeline
The Complete Financial Analyst
09-2020
Saudi Electronic University - Bachelors, Business Administration
03.2019 - 05.2023
General Supervisor - Metsco Heavy Iron Industries Company
06.2017 - 11.2021
Debt Collector - Mohammed Ahmed Al Quraishi Contracting Establishme
06.2016 - 06.2017