Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Generic
MOHAMMED ALSHAMRANI

MOHAMMED ALSHAMRANI

Riyadh,Saudi Arabia

Summary

PROFILE SUMMARY A competent manger with a solid record of 17+ years of experience in big multinational firms Delivery oriented professional leading many multi-million ICT mega projects to success.

Overview

19
19
years of professional experience

Work history

HR Center of Excellence VP's , Senior Advisor

STC
08.2023 - Current
  • Working as a senior advisor to the HR Center of Excellence VP across different domains within HR
  • Provide consultation based on specialized knowledge to guide and support business decision
  • Develop business and technical recommendations on related functional areas to drive business processes improvement
  • Oversee implementation of business and technical recommendations and provide insights to line manager
  • Advise on the development of talent management frameworks, guidelines and methodologies to ensure effective talent solutions practice to attract, retain and develop stc talents
  • Advise on the identification of critical function/sector skills at a strategic level to come up with development programs
  • Provide high expertise and feedback on the Development of vertical , horizontal and cross functional career path and career programs design for all stc positions
  • Recommends enhancements to stc group corporate programs design and guiding principles/criteria for Talent Development Programs including but not limited to High Potential “HiPo”, Special Development Program “SDP”, Talent Incubation Program “TIP” .

General Manager , Professionals School

STC
08.2021 - 07.2023
  • I am responsible for developing the Professionals school strategy and managing the development of the Professionals school philosophy
  • Also responsible to direct and oversee the designing and developing of Professional programs, courses, and materials and guide maintaining relationships with outside vendors, universities, and other professional academies
  • Contributes in the development of stc's organization strategy and to the overall process of management and corporate decision-making along with other members of the Executive Team
  • Directs and manages the Professionals School mandates, providing leadership and facilitating work processes in order to achieve high performance
  • Leads and monitors change in the Professionals School providing guidance and support, necessary for continuous improvement
  • Ensures compliance with organizational policies, procedures and quality standards in the Professional School General Directorate
  • Conducts continuous external research and benchmarking to ensure strategy, content and delivery model are positioned to deliver best-in-class results
  • Managed high-performing teams to deliver quality customer service.
  • Developed and implemented budgetary and resource allocation plans.

General Manager, Learning Business Development

STC
10.2020 - 07.2021
  • I was responsible for developing the learning business development strategy to increase profit and ensure growth, developing the assessment centers to ensure alignment with best practices in the market
  • Also responsible for driving knowledge management & Digital learning activities to enhance employees' knowledge, skills and competencies required to achieve the business objectives
  • Leads the designing, and ensure implementation of stc's approach to assessment for leadership and functional capability development internally and externally, in addition to new hires assessment
  • Oversees end-to-end delivery of assessment centers to ensure that the performance management programs are in line with the business needs and as defined in the contracts
  • Ensures continuous development of Assessment Centre department's services and offerings and benchmark it with the relevant industry, standards and best practices to ensure valid and competitive services and offerings
  • Manages the development of partnership agreements and manage the performance and interaction as well as perform research activities to support learning growth and support the academy in accreditation matters
  • Conduct continuous external research and benchmarking to ensure stc academy strategy, content and delivery model are positioned to deliver best-in-class results
  • Develop improvements, and innovative approaches to enrich the stc academy's portfolio and services
  • Support the research and innovation across stc organization.

General Manager, Learning And Development

STC
10.2017 - 09.2020
  • I was responsible for crafting an effective learning and development strategy in order to upgrade and maintain employees' knowledge, skills, attitudes, and competencies required to achieve the strategic business objectives of STC
  • Developed and implemented budgetary and resource allocation plans.
  • I was also responsible for driving the organization's learning and development activities and ensuring the delivery and administration of both technical and functional training activities programs
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Empowered staff members to contribute to the continuous improvement, quality, and growth of the company.
  • Managed high-performing teams to deliver quality customer services.
  • Researched business opportunities with new and existing customers, notifying sales team to follow up.

Director, ICT Training & Technical Programs

STC
09.2016 - 09.2017
  • Participates in the development and implementation of the Learning & Development General Directorate plans, in line with the corporate objectives
  • Directs and manages the ICT & Technical Training Department mandates, providing leadership and facilitating work processes in order to achieve high performance standards
  • Manages and controls change in the ICT & Technical Training Department providing guidance and support, necessary for continuous improvement
  • Ensures compliance with organizational policies, procedures and quality standards in the Technical Training Department.
  • Developed strategic partnerships to expand client base.
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.

Network Services Manager

MOBILY
12.2010 - 08.2016
  • Domain responsible of Operation Support Systems (OSS) design, planning and implementation within Mobily for GSM/WCDMA and LTE networks
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
  • Managed workflow to continuously exceed quality service goals.
  • Responsible for Some Value Added Services solutions (VoLTE,M2M,IoT, IMS service layer) design, planning and implementation
  • Preparing RFQ's, RFP's and handling all negotiations in this regards
  • Responsible for all kind of program/projects activities during the establishment, execution and conclusion (Handover) phases (Managed Mega Projects worth about 100M SAR yearly)
  • Owns the relation and the project results towards the end users
  • Works with multiple-stakeholders on different levels across the organization to identify business requirements and translates them into plans that will lead to acceptance of results
  • Handling all innovation & new idea related to my domain
  • Responsible for delivering the solution to the satisfaction of the users
  • Meets business objectives.

SENIOR; SOLUTION INTEGRATION ENGINEER

ERICSSON
07.2007 - 11.2010
  • Responsible for the NMS (Network Management System for a multi-vendor Technology) integration process and activities from the Establishment to the Handover including the intermediate installation phase.
  • Responsible for some service layer services integration process and activities from the Establishment to the Handover including the intermediate installation phases
  • Involved in documentation delivery for Solution Specifications, Solution design, Installation Guide, Acceptance Tests and Handover Documents
  • Responsible for delivering a Solution Support & a Life Cycle Management according to the Management Contract Solution
  • Involved in customer engagement and pre-sale process in OSS/NMS & VAS domains.

BACK OFFICE SERVICE ENGINEER

ERICSSON | KSA
07.2006 - 06.2007
  • I worked as a Back Office Service Engineer in Managed Services for Etihad Etisalat ( Mobily ) .Handling Value Added Services Nodes from O&M perspective.
  • Advised stakeholders on engineering procedures involved with VAS.
  • Investigated design failures in field to determine necessary corrections in future iterations.
  • Applied engineering expertise toward the development and optimization VAS products.

IP network Engineer

New Horizon Institute
Riyadh
02.2005 - 04.2007
  • Handling IP network Domain and providing Trainings in IP domain.
  • Established and supported wireless LAN controllers and access points to provide wireless solutions with streamlined hardware.
  • Guided and assisted users with technical issues, improving network performance and usability.

Education

Bachelor of Computer Engineering -

King Saud University

Strategic Agility in Turbulent Times - undefined

Harvard Business School

Certified Coach (Marshall Goldsmith Stakeholder Centered Coaching). CIPD(L3) -L&D Organizational learning in Action- IMD - undefined

Skills

    Strategic Thinking

    Performance Drive

    Talent Enablement

    Digital leadership

    Business Acumen

    Partnership

    Effective Communication

    Collaboration

    Result Orientation

    Customer Focus


Accomplishments

  • Possesses in-depth knowledge of conducting detailed market research, preparing budgets, managing pre-sales techno-commercial meetings, technical documentation, etc
  • Proven ability in implementing cost-saving initiatives
  • Managed Fresh Graduate Program for Technology & Operation - Network Sector (Expert Of Tomorrow)
  • Managed Fresh Graduate Program - TIP (Talent Incubation Program) within STC
  • Managed different customized learning & development programs within STC group
  • Managed Knowledge Transfer Program within STC group
  • Managed Competency Framework Project within stc KSA
  • Managed the Adoption of ROI methodology in Learning & development evaluation within stc
  • Possesses strong leadership, interpersonal, networking and negotiation skills
  • Always striving to excellence, and exceeding the expected performance
  • LEADERSHIP & CORE COMPETENCIES
  • Strategic Thinking
  • Performance Drive
  • Talent Enablement
  • Digital leadership
  • Business Acumen
  • Partnership
  • Effective Communication
  • Collaboration
  • Result Orientation
  • Customer Focus.

Affiliations

Board of Directors Member - ATD MENA L&D Network. Technical Advisory Board Member - National Information Technology Academy.

Languages

English
Advanced
Arabic
Native

Timeline

HR Center of Excellence VP's , Senior Advisor

STC
08.2023 - Current

General Manager , Professionals School

STC
08.2021 - 07.2023

General Manager, Learning Business Development

STC
10.2020 - 07.2021

General Manager, Learning And Development

STC
10.2017 - 09.2020

Director, ICT Training & Technical Programs

STC
09.2016 - 09.2017

Network Services Manager

MOBILY
12.2010 - 08.2016

SENIOR; SOLUTION INTEGRATION ENGINEER

ERICSSON
07.2007 - 11.2010

BACK OFFICE SERVICE ENGINEER

ERICSSON | KSA
07.2006 - 06.2007

IP network Engineer

New Horizon Institute
02.2005 - 04.2007

Bachelor of Computer Engineering -

King Saud University

Strategic Agility in Turbulent Times - undefined

Harvard Business School

Certified Coach (Marshall Goldsmith Stakeholder Centered Coaching). CIPD(L3) -L&D Organizational learning in Action- IMD - undefined

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MOHAMMED ALSHAMRANI