Mohammed AlShehri
Summary
Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Freelance Real Estate Agent
Self Employed
08.2024 - Current
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Sales Support Specialist
Basic Chemical Industries
12.2022 - 02.2024
- Researched and analyzed customer feedback to identify areas for improvement and growth opportunities.
- Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
- Collaborated with sales and marketing teams to create and execute promotional campaigns.
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Developed and maintained relationships with key accounts and existing customers.
- Managed customer accounts, responding to inquiries and resolving customer service issues.
- Developed working knowledge of CRM to effectively track sales leads and activities.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Trained new employees on customer service, money handling and organizing strategies.
Warehouse Keeper
Basic Chemical Industries
02.2022 - 12.2022
- Managed the logistics of outgoing/incoming shipments, ensuring they were handled efficiently and in a timely manner
- Streamlined the packaging and labeling process for 500+ shipments per week, ensuring on-time delivery while implementing quality checks
- Facilitated seamless communication and coordination between departments (Procurement and Logistics) to ensure accurate stock levels
- Ensured adherence to safety, quality, and environmental regulations in all warehouse operations
- Recorded incoming and outgoing materials, maintaining accurate inventory records
- Identified, categorized, and stored materials based on specific requirements to maintain optimal storage conditions
Data Entry
The Saudi Technology and Security Comprehensive Control Company
02.2018 - 12.2021
- Enhanced road safety by optimizing traffic flow in Saudi Arabia, resulting in a notable decrease in traffic incidents
- Verified and validated traffic violations, conducting thorough investigations with attention to detail
- Uphold quality assurance standards for government systems, evaluating processes for compliance with regulations and best practices
Education
Bachelor's Degree - Applied Chemical Production Engineering
College of Technology At Dammam
06.2024
Intensive English Course - advanced grammar, vocabulary and conversational skills
University of Illinois At Chicago
09.2017
Skills
- Microsoft Office (Excel/Word/PowerPoint)
- Communication
- Teamwork
- Time Management
- SAP ERP
- Market monitoring
- Sales closing
- Customer Service Expertise
- Performance tracking
- Trustworthy
- Account management
- Cross-functional collaboration
Contribution
- Volunteered with the King Abdulaziz Center for World Culture (ITHRA) : Contributed my time, skills, and energy to various aspects of its operations, promoting community involvement and fostering cultural enrichment.
- Volunteered with the Saudi Civil Defense : Gained a unique perspective by witnessing firsthand the incredible dedication and hard work of our civil defense personnel.
- Volunteered with the Eastern Region Authority : Gathered opinions and suggestions from residents and visitors regarding the development of parks and public gardens, aiming to meet community aspirations and enhance the quality of life.
- Implementation Project (SAP Process Owner) : I was Part of a dedicated team responsible for introducing the SAP S/4 HANA system to streamline company processes, involving detailed planning, teamwork, and coordination.
- Marketing Team Collaboration – Signature Photo Shoots : During my time with BCI, I had the privilege of working closely with the marketing team on a series of impactful photo shoots that captured the company's essence and values.
Certification
- PMP (Project Management Professional)
- SCE (Saudi Council of Engineers)
- NEBOSH PSM (Process Safety Management)
- OSHA (Occupational Safety and health Administration)
- Supply Chain Management
- IELTS (Score: 6 )
- Real Estate Broker License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Freelance Real Estate Agent
Self Employed
08.2024 - Current
Sales Support Specialist
Basic Chemical Industries
12.2022 - 02.2024
Warehouse Keeper
Basic Chemical Industries
02.2022 - 12.2022
Data Entry
The Saudi Technology and Security Comprehensive Control Company
02.2018 - 12.2021
Bachelor's Degree - Applied Chemical Production Engineering
College of Technology At Dammam
Intensive English Course - advanced grammar, vocabulary and conversational skills
University of Illinois At Chicago
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