Mohammed Alshehry

-Managed day to day operation of the visa application center.

-Coordinated with embassy/consulate staff to ensure smooth processing of visa application.

-Document scrutiny and collection of applications for visa processing.

-Record & maintain all applications data.

-Ensure accurate & timely data entry Into the system with zero errors.

-Handle customer/applicant queries personally or via email telephone.

-Ensure all administrativn and logistics of passport delivery to consulate/applicant/logistic company etc.

-Maintaining the stock to run the operation smoothly.

-Checking carefully for the stock/passports received to avoid any discrepancy or excess.

-Preparing packing and dispatching the shipments with the courier.

-Upon receiving the shipments segregating them according to their final destinations.

-Submitting transactions at embassies. - Receiving and delivering passport.

-Coordinating with clients.

-Booking appointments.

-Filling out forms.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.

• Provided support to other team members, sharing best practices for effective loan collections and delinquency prevention.
• Managed a diverse portfolio of loans, consistently achieving or exceeding assigned collection targets.
• Collaborated with cross-functional teams to improve overall loan servicing and collection efforts.
• Utilized various communication methods including phone calls, emails, and written correspondence to maintain contact with borrowers throughout the collections process.

• Delivered product and service quality and inspired team members to reach and maintain department goals and objectives.
• Mentored junior staff members, providing guidance on best practices and professional development opportunities.
• Collaborated with other supervisors to coordinate activities of individual team members and departments.
• Managed daily operations for smooth functioning, ensuring a high level of productivity.

• Provided excellent customer service, resolving concerns promptly and professional.
• Provided exceptional customer service, resolving account issues promptly and professionally.
• Developed and implemented strategies to deliver quality customer service.
• Enhanced customer service based on feedback from guests.