Target-driven Assistant Manager with extensive expertise leading high-performing teams. Boosts profitability and company growth through motivational leadership, outstanding service and smooth operational management.
Enthusiastic assist manager pax sales. offering 30 years of experience in airlines industry. Excellent team leader and problem solver with resourceful and flexible approach. Knowledgeable about ticketingsales operations and business needs.
Forward-thinking Assistant Manager skilled at leading teams to efficiently meet goals. Successful background matching employees with roles for maximum performance. Upbeat and proactive with strong focus on continuous operational improvement.
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Hardworking assist manager pax sales brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.
Overview
30
30
years of professional experience
6
6
years of post-secondary education
Work history
Assistant Manager
Saudi Arabian Airlines
Dammam, Eastern Province
01.1993 - 07.2022
i have the background of working as a manager of sales offices in the eastern region for intermittent periods.
Carefully managed and recorded customers problems and take all notes and work to solve them ,
Implementing reservation and ticketing systems and procedures to serve customers.
Create teamwork environment to perform employees job tasks.
Following up the performance of employees by preparing daily ,weekly and monthly reports by using QMATIC system.
Coordinating : courses for employees with the training department,Haj flights ,systems and procedures and the Qmatic System ( employees , customers and ticketing services reports ).
Coordinating : courses for employees with the training department,Haj flights ,systems and procedures and the Qmatic System ( employees , customers and ticketing services reports ).
Managing and supervising the branch offices in Dammam .
My practical experience in reservation and ticketing spans 30 years.
Customer Service Agent at Indo Saudi Services (Travel) Pvt. Ltd. GSA Saudi Arabian AirlinesCustomer Service Agent at Indo Saudi Services (Travel) Pvt. Ltd. GSA Saudi Arabian Airlines