OE & ERM Specialists
- Built OE model, aligning with best practices
- Defined core focus areas, key elements, and crucial processes
- Established clear expectations, KPIs, and PDCA, setting a new Luberef excellence standard.
- Adapted to changing priorities to deliver service and operational excellence under pressure.
- Led and coached team leaders to meet performance targets and deliver operational excellence.
- Developed and assisted risk strategy implementation and delivery across all enterprise levels.
- Established, monitored, and reported on risk management metrics to assist with decision-making.
- Re-structured Luberef ERM Policy and procedure, meticulously aligned with the overarching company standards and guidelines.
- Undertake a comprehensive overhaul of the Luberef ERM procedure, embracing industry best practices to enhance its effectiveness.
- Rebuild the risk registrar and develop an automated tracker to stabilize the risk coordination.