Over 25 years of experience in software development and functional consulting, specializing in ERP implementations including Oracle EBS, Oracle Cloud Fusion Applications, Microsoft Dynamics 365, and QAD. Demonstrated success in leading projects and cross-functional teams to improve operational efficiency. Skilled in requirements gathering, impact analysis, solution design, and global user training. Strong analytical abilities enable effective identification of process gaps and implementation of targeted solutions.
Overview
26
26
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Application Manager
Albawardi Group Holding
Dammam, Saudi Arabia
03.2013 - Current
Enhanced staff productivity by delivering comprehensive training on new system implementations.
Implemented efficient software management strategies to streamline application processes.
Worked closely with stakeholders to develop tailored solutions that met requirements.
Accelerated project timelines by employing automation tools for task simplification.
Utilised automation tools for task simplification accelerating project completion timelines.
Coordinated regular updates and maintenance tasks to ensure application functionality.
Facilitated meetings amongst different departments fostering a collaborative work environment.
Gained significant industry insight through attending relevant seminars and workshops.
Achieved high customer satisfaction with timely resolution of application issues.
Delivered seamless migration of applications to cloud-based systems for enhanced performance.
Conducted thorough research on market trends, resulting in forward-thinking app development strategies.
Established effective communication channels for smoother team interaction.
Led the design and launch of innovative mobile apps, increasing brand visibility.
Managed key vendor relationships ensuring access to necessary technical support and resources when needed.
Monitored system operations, ensuring peak performance at all times.
Implemented rigorous testing procedures for bug detection and eradication before release.
Ensured data security by enforcing robust encryption protocols.
Partnered with developers to create user-friendly interfaces, improving customer engagement.
Aided in budgeting decisions to ensure cost-effective resource allocation.
Completed detailed reports on application performances, enabling informed decision-making processes.
Installed new technologies without disrupting workflow.
Managed technology resources within department budgets.
Analysed system and software requirements to meet operational needs.
Assessed system performance to advise on possible updates and improvements.
Recommended upgraded technologies to meet evolving business requirements.
Negotiated cost-efficient prices with vendors for new systems and services.
Networked at industry seminars to build strategic business relationships.
Monitored and updated software certifications for full compliance.
Senior Systems Analyst
M & A Albawardi Group of Companies
Dammam, Saudi Arabia
10.2007 - 12.2012
Drove successful delivery of key IT projects through cross-functional team leadership.
Collaborated with stakeholders to translate business needs into precise technical requirements.
Executed rigorous system testing to ensure optimal functionality and reliability.
Streamlined data processing processes, resulting in improved productivity.
Spearheaded the development of customised software solutions enhancing overall productivity.