Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Mohammed Braika

Operations Manager
Riyadh

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

8
8
years of professional experience
43
43
years of post-secondary education

Work History

Operations Manager

Mkhdoom Logistics Co.
Riyadh
03.2020 - Current
  • Managing and Tracking shipments from main WH to different cities branches.
  • Identify process bottleneck and implement solutions in a timely manner.
  • Manages and directs supply chain and daily operation activities including shipping, transport, warehousing, distribution, sourcing and inventory control.
  • Plans, schedules and reviews workload and manpower to ensure targets are being met on a cost-effective basis.
  • Performs quality controls by ensuring all goods received and shipped are in alignment with specifications and quality requirements.
  • Communicates with all relevant parties to ensure KPIs are met.
  • Communicates any changes in the deliveries to all relevant parties and follow up on interruptions to the deliveries.
  • Organizes, plans, and implements inventory activities.
  • Improves operational systems, processes and best practices for organizational well-being.
  • Contributes towards the achievement of Company's strategic and operational objectives.
  • Supervises and trains a team of warehouse workers and assemblers, tracking and measuring their performance.
  • Ensures that the team has enough time to assemble and deliver products based on clients' requests on a cost-effective basis.
  • Ensures that health and safety regulations of the warehouse and assembly operations are strictly adhered to.
  • Provide a comprehensive daily, weekly and monthly reports to management and teams pertaining execution progress.
  • Submitting operation cost reports to senior management and suggest cost optimization plans.
  • Fulfill operations center's requirements to ensure seamless workflow.
  • High Sense of ownership which positively impact on the organization performance and success.
  • Strategically scheduled and managed staff members, maintaining high-performing business operations.
  • Provided expert supervision to department managers and staff members, delivering optimal productivity.
  • Coordinated hiring, recruitment, and training strategies to build successful administrative team.
  • Interfaced with clients to determine marketing and design vision, defining strategic scopes of work and delivery schedules.

Delivery Manager

STC MANAGE SERVICE PROGRAM | AL-TAKNIA FOR TELECOM CO
Riyadh
01.2019 - 08.2019
  • Delivering STC B2B & B2C services by managing +200 project coordinators, work load dispatchers and field technicians.
  • Managing of hiring, training, and evaluating project staff to ensure seamless execution of STC procedures and customer satisfaction.
  • Creating monthly PoD and invoice.
  • Take the lead in creating/monitoring project enhancement initiatives and aligning them with company strategy.
  • Analyzing sales forecast vs. Teams capability to support forecast accuracy goal and help maintain high integrity of project plan.
  • Reporting and recommend findings to higher management.
  • Developing quarterly and annual business plans for B2B& B2C services and capacity requirements to support operational objectives and KPIs.
  • Projects :
  • STC Field Operation Manage Service Program.
  • CPE inventory cleans up Project.
  • Achievements :
  • Successfully delivered + 24K B2B & B2C services through MS project, budgeted (SAR 12M).
  • Project cost optimization (SAR 8M) by group of initiatives.
  • Cleaned up + 1400 legacy CPE, saving (SAR 2M).

Field Support Engineer

BAZY TRADING & CONTRACTING CO. LTD
Riyadh
12.2013 - 12.2018
  • Dispatching and controlling field technician to ensure the daily progress and to achieve KPI.
  • Prepare daily, weekly and monthly progress and quality reports for the higher management.
  • B2B services design and provisioning.
  • B2B services MPLS activation and configuration.
  • Troubleshooting and assurance STC B2B services.
  • Ensure that all closings are done properly and reflected in STC systems.
  • Handling and managing team logistics issues.
  • Projects :
  • STC I&R Project.
  • WiMax STC B2B services dismantle and migration Project.

Education

B.SC - ENGINEERING - ELECTRONICS & COMMUNICATION ENGINEERING

MISR UNIVERSITY FOR SCIENCE AND TECHNOLOGY
Cairo, Egypt

Skills

    MANAGEMENT:
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Timeline

Operations Manager

Mkhdoom Logistics Co.
03.2020 - Current

Delivery Manager

STC MANAGE SERVICE PROGRAM | AL-TAKNIA FOR TELECOM CO
01.2019 - 08.2019

Field Support Engineer

BAZY TRADING & CONTRACTING CO. LTD
12.2013 - 12.2018

B.SC - ENGINEERING - ELECTRONICS & COMMUNICATION ENGINEERING

MISR UNIVERSITY FOR SCIENCE AND TECHNOLOGY

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Mohammed Braika Operations Manager