Mohammed Bukhari
Student
Jeddah
Summary
Hardworking person
Results-focused Trainer offering excellent command of training principles and best practices. Trained [2] employees in [latte art], and achieved [100]% passing rate. Superb organizational and
communications skills facilitated desired results.
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Manager
Third Cup
Jeddah
05.2021 - 05.2022
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Maintained professional, organized and safe environment for employees and patrons.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
Barista
Starbucks
Khafji
10.2020 - 04.2021
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Prepared eye-catching, creative latte art to please customers.
- Cleaned counters, machines, utensils and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Complied with standards for merchandising, stocking and storing product.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Promoted additional items with beverages, increasing store sales.
Education
High School Diploma -
Khalidiah High School
Khafji 03.2020 - 03.2022
5.5 -
IELTS
Riyadh 02.2021 - 02.2023
Skills
Strategic planning
Staff Management
Policies and procedures
Verbal and written communication
Business Development
Operations management
Sales and marketing
Certification
ITC course
Timeline
Manager
Third Cup
05.2021 - 05.2022
5.5 -
IELTS
02.2021 - 02.2023
Barista
Starbucks
10.2020 - 04.2021
High School Diploma -
Khalidiah High School
03.2020 - 03.2022
ITC course
07-2019