Passionate multi-skilled executive, with +20 years experience in Policies & Procedures Development, Corporate Governance and Corporate Banking experience. Independent problem-solver focused on assessing organizational needs.
Works well under tight deadlines.
Multi-tasking, leading group discussions and managing projects.
Dedicated and hardworking with internal drive to deliver excellence.
Overview
25
25
years of professional experience
Work history
Organizational Excellence Head - Strategy Division
BALAD DEVELOPMENT COMPANY
Jeddah, Saudi Arabia
01.2024 - 07.2025
Successfully spearheaded the establishment and standardization of departmental policies and procedures, aligning them with the organizational structure, strategic goals and PIF guidelines.
By defining and directing the lifecycle management of these policies in accordance with strategic direction and corporate governance framework.
Alignment of authority matrix and approval forms with strategic direction.
Managed process improvement projects, monitored the lifecycle of all policy documents from preparation, review, approval and dissemination, and developed training materials and awareness programs to ensure adherence to quality standards.
Launched a comprehensive Policies & Procedures library on the BDC Intranet, to house a centralized platform for all approved documents and operational forms.
Policy and Procedures Department Head - Governance, Risk & Compliance Division
BALAD DEVELOPMENT COMPANY
Jeddah, Saudi Arabia
07.2022 - 01.2024
Successfully established and implemented departmental operating models and plans for policies and procedures, aligning them with the organizational structure.
Developed comprehensive policies, procedures, and DOA templates.
Defining and managing lifecycle of developed policies according to corporate governance frameworks, Ensured regulatory compliance with Board DOA.
Harmonized authority matrices between Board, Management, and operational levels and acted as primary contact and custodian for all approved policies and procedures.
Monitored lifecycle of policy and procedures documents from review to dissemination and developed training and awareness programs to ensure quality adherence and consistency.
Combat & Control Head
WATANIYA INSURANCE COMPANY
Jeddah , Saudi Arabia
12.2020 - 03.2021
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Policy and Procedures Department Head - Corporate Governance & Compliance Division
JABAL OMAR DEVELOPMENT COMPANY
Jeddah , Saudi Arabia
03.2017 - 11.2020
Successfully established and implemented departmental framework for policies and procedures, ensuring alignment with the regulatory requirements and organizational structure.
Harmonized authority matrices across Board, Management, and Divisional levels.
By defining and managing the lifecycle from creation to publication.
Supported company-wide initiatives to streamline workflows, enhance end-to-end processes, and integrate systems for improved data consistency.
Primary contact and custodian for all approved policies and procedures.
Supporting and formulating projects within Corporate Banking Support Services, while ensuring accurate alignment from Policies & Procedure Section
Supporting & dedicated in managing end to end Platform Assistant Project within Corporate Banking group, ensuring procedures are mapped and approved in accordance to NCB standard templates and uploaded onto the Portal
Aligning with Service Standards Unit to formulate and complete service level agreement with concerned business area
Supporting and formulating Product Programs for Corporate Banking Group, while ensuring accurate alignment from Assurance Providers Group (Legal, Audit, Shariah, and Compliance)
Piloting a Project in Building Workspace within NCB Portal facilitating easy access of all approved CBG Product Programs
Aligning with Shariah for developing New Product programs
Engaged Business Units in live process mapping sessions to support existing Business Unit's Operating Models, processing Critical Path, Dependencies, and Controls
Formulated effective Policies and Procedures for various Business Lines like Corporate Banking Group, Treasury, TROPs, and other areas to rationalize operations and alleviate associated Operational Risks
Reviewed Policies and Procedure Manual for Business Units bank wide, thereby ensuring adequate integration of newly developed, updated and enhanced Procedures
Liaise with Assurance Provider Group (APG) to conduct review and approval of developed procedures
Imparted leadership to the Business Units to steer them towards proper implementation of Policies and Procedures
Backed the Critical Initiatives and Projects originated by the Policies & Procedures Department including the likes of Awareness Programs and P&P Application
Played the role of one of the primary P&P Contacts with regards to the related Business Units managing the consistent validity of their Policies and Procedures Manuals
Corporate Banking Relationship Officer
SAUDI HOLLANDI BANK
Jeddah, Saudi Arabia
04.2007 - 05.2010
Navigated difficult situations calmly, maintaining professionalism at all times.
Strengthened client relationships by conducting regular financial reviews.
Streamlined internal processes to improve operational effectiveness in the team.
Free lancing Consultant
BRITISH COUNCIL
Jeddah, Saudi Arabia
10.2005 - 12.2005
Carried out day-to-day duties accurately and efficiently.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Environmental Specialist
PERSGA
Jeddah, Saudi Arabia
01.2002 - 12.2005
Worked with local communities, improving their understanding of conservation efforts.
Researched eco-friendly policies, promoting sustainable development in the organization for the region.
Liaised with scientists and stakeholders whilst developing conservation plans to protect the red sea environment.
Led awareness campaigns for public enlightenment on environmental sustainability for schools.
Management Associate
SAMBA BANKING GROUP
Jeddah, Saudi Arabia
11.2000 - 12.2001
Maintained high standards of service to ensure customer loyalty.
Solved complex business problems, resulting in improved efficiency.
Education
M.Sc. - Geography & Environment
University of Dhaka
B.Sc. - Environmental Science
Independent University
A-Level Certificate -
Collingham Tutorial College
London / England
GCSE's & A-Level's - undefined
The King Fahad Academy
Skills
Corporate Governance
Negotiation
Conflict Resolution
Leadership
Team building
Problem-solving
Communication skills
Corporate Finance
Personal Information
Nationality: Saudi Arabian
Training
Core Accounting
Credit 1
Credit 2
International Trade Products
Principles of Shariah - Compliant Banking (SAMA Institute)
Financial Accounting 1 (IOB)
Accounting and Financial Analysis
SHB-6σ (Equivalent to Credit 3)
Operational Risk Assessment
Introduction to Islamic Banking
Compliance Training
Time Management
Negotiation Skills
Team Building
Creative Thinking
Six Sigma (6σ) Green Belt
Senior Management Development Program
Landmark Forum
Landmark Advanced
Landmark Introduction Leaders Program
Languages
English
Proficient (C2)
Arabic
Native
Affiliations
Baking Pies
Travel
Photography
References
References available upon request.
Timeline
Organizational Excellence Head - Strategy Division
BALAD DEVELOPMENT COMPANY
01.2024 - 07.2025
Policy and Procedures Department Head - Governance, Risk & Compliance Division
BALAD DEVELOPMENT COMPANY
07.2022 - 01.2024
Combat & Control Head
WATANIYA INSURANCE COMPANY
12.2020 - 03.2021
Policy and Procedures Department Head - Corporate Governance & Compliance Division