Mohammed Eraqe
Jeddah
Overview
3
3
years of professional experience
Work History
Protocol Officer
Unique Events
Jeddah
01.2024 - 01.2024
- Developed, coordinated and monitored Protocol activities to ensure compliance with established policies.
- Coordinated travel logistics for visiting dignitaries including flight schedules, hotel bookings and security arrangements.
- Ensured client comfort and satisfaction from arrival to departure, providing exceptional service throughout their stay.
Receptionist
Guest House Furnished Apartments
Jeddah
07.2021 - 09.2023
- Reduced the mobile bill cost from 500 SAR to 87 SAR monthly.
- Reduced the time of check-in and check-out from 5 to 2 minutes per customer by standardizing the process.
- Contributed to raising the reviews rate on Google Maps by using NFC cards.
- Suggested an inventory plan to manage inventory using EOQ.
- Built a robust base of relationships with customers.
- Worked with the system to check in and check out guests efficiently.
- Answered telephone calls, compiled detailed notes, and promptly forwarded them as required.
- Tracked daily activities and important metrics with spreadsheets.
- Greeted visitors and provided them with assistance, ensuring a positive first impression.
Education
bachelor - Industrial Engineering
King Abdulaziz University
Georgia Tech Language Institute
Atlanta, United StatesSkills
- Computer: Excel , Powerpoint
- Analytical problem-solving
- Communication
- Work within team
LEADERSHIP EXPERIENCE
- SuperVision on workers at Guest house apartments and scheduling the work.
Languages
Arabic
First Language
English
Advanced (C1)
C1
Accomplishments
Simulation on King Abdullah stadium in jeddah
- Crowd Management Simulation, King Abdullah Stadium, Jeddah: Collaborated with colleagues to conduct SIMIO software simulation to analyze and optimize fans' entry and exit during the matches, identifying bottlenecks and improving overall crowd flow and safety.
Timeline
Protocol Officer
Unique Events
01.2024 - 01.2024
Receptionist
Guest House Furnished Apartments
07.2021 - 09.2023
bachelor - Industrial Engineering
King Abdulaziz University
Georgia Tech Language Institute
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