Summary
Overview
Work History
Education
Skills
Professional Development & Certifications
Timeline
Generic
Mohammed Felemban

Mohammed Felemban

Jeddah

Summary

Branch manager with 8+ years of experience in the car rental industry, specializing in business operations and sales growth. Demonstrated success in implementing strategic marketing initiatives and leading high-performing teams. Currently pursuing an associate diploma in banking and insurance to enhance financial sector expertise.

Overview

16
16
years of professional experience

Work History

Branch Manager

YELO Car Rental
Jeddah, SA
01.2021 - Current
  • Optimized in overseeing monthly branch operations to achieve sales targets.
  • Supported sales growth initiatives by implementing marketing strategies, including social media advertising.
  • Facilitated customer satisfaction through professional service delivery during negotiations.
  • Guided and mentored branch team to uphold operational standards.

Rental Consultant

YELO Car Rental
Jeddah, SA
10.2017 - 12.2020
  • Assisted customers in choosing appropriate rental vehicles tailored to their needs and preferences.
  • Handled reservations, check-ins, and vehicle returns efficiently using rental software.
  • Explained rental terms, insurance options, and billing details clearly to maintain transparency and build client trust.

Reception Supervisor

Al Maghrabi Hospital
Jeddah, SA
06.2011 - 08.2013
  • Coordinated schedules between reception team and nursing staff to support workflow efficiency.
  • Assisted in communication efforts to relay vital patient information through internal systems.
  • Facilitated smooth service delivery for enhanced patient experience.

Receptionist

Al Maghrabi Hospital
Jeddah, SA
04.2010 - 05.2011
  • Assisted with patient intake by managing check-in requests and collecting forms.
  • Performed accurate data entry and organised medical files for patient records.
  • Coordinated scheduling of patient appointments with doctors and hospital schedules.

Education

Associate Diploma - Banking and Insurance

King Abdulaziz University (KAU)
Jeddah
04-2026

High School Diploma - Sciences

Ibn Khaldoun Schools
Jeddah
01-2002

Skills

  • Team leadership
  • Branch operations management
  • Strategic planning
  • Risk Management
  • Sales growth
  • Problem-solving
  • Microsoft Office Suite (Excel, Word, PowerPoint)

Professional Development & Certifications

  • CBP-CS (Certified Business Professional in Customer Service), Training completed (Certification in progress)
  • CBP-S (Certified Business Professional in Sales), Training completed (Certification in progress)
  • Diploma in Administrative Leadership and Public Management, 2024-2025
  • Sales and Leadership Skills Development Program (30 Training Hours), 2024
  • English Language Courses, Wilkes-Barre University, USA, 2015-2016
  • Basic Network Systems, CISCO, 2000

Timeline

Branch Manager

YELO Car Rental
01.2021 - Current

Rental Consultant

YELO Car Rental
10.2017 - 12.2020

Reception Supervisor

Al Maghrabi Hospital
06.2011 - 08.2013

Receptionist

Al Maghrabi Hospital
04.2010 - 05.2011

Associate Diploma - Banking and Insurance

King Abdulaziz University (KAU)

High School Diploma - Sciences

Ibn Khaldoun Schools
Mohammed Felemban