Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Mohammed Fuad Eid

Mohammed Fuad Eid

Riyadh

Summary

Experienced and effective Operations Supervisor bringing forth valuable industry experience and a passion for management. Results oriented with a proven track record of improving overall operations within a company or department. Bringing strong communication skills, and a commitment to safe, timely, and pleasant customer experience

Overview

7
7
years of professional experience

Work History

Operation Supervisor

Express Outbound, Aramex
Riyadh
10.2022 - Current
  • Ensured compliance with international rules and regulations.
  • Functioned with expert-level proficiency in daily operations and addressed any challenges with optimism and drive.
  • Managed strategic resources to ensure cost-effective procedures.
  • Scheduled and coordinated future shipments and deliveries.
  • Worked with warehouses, brokers, and transportation professionals to ensure success.
  • SPL (Saudi Postal) implant project involves receiving express shipments and then finalizing within three steps.

1. Preparing by checking all the shipments one by one, and making sure all the items are acceptable to move to the last destination.

2. Creating: after preparing, I create the tracking number with the details, and I also create the invoices for each individual shipment.

3. Alerting: By attaching the invoices and shipment photos in the Aramex system and amending them if needed.

Team Member

Domestic Inbound and Outbound, Aramex
Riyadh
10.2021 - 09.2022
  • Trusted to analyze and interpret data, and handle all shipments, deliveries, and material orders.
  • Initiate shipments for over ten origins.
  • Documented all shipments and deliveries.
  • Padded shipments and ensured that the proper support and safety precautions were exercised.
  • Monitored and expedited shipments as necessary.
  • Handled outstanding shipments using best practices and procedures.
  • Reported directly to strategic accounts, key vendors, and managers.
  • Noon Company implant project: Noon hands over the domestic shipments to us to be totally finalized by Aramex.

On my side, I handle it and make sure to make it easier to deliver to the last destinations on time in three steps: sorting by destination, palleting, and wrapping, then moving to the Aramex warehouse to be transported by trucks to their destinations on time.

Team Member

Returns, Aramex
Riyadh
09.2018 - 09.2021
  • Collected and tracked customer returns in a timely manner.
  • Handled all parts of the returns cycle according to procedures.
  • Expedited returns ensure the lowest cost possible.
  • Handled the destruction of part of the returns by sending them and reporting them to the right management department.
  • Handling damaged items and reporting to the right personnel while effectively communicating with customers.

Team Member

Internship - Express Inbound, Aramex
Riyadh
05.2018 - 09.2018
  • Brought forth an in-depth understanding of the processes and technologies used in the company.
  • Remained knowledgeable about new standards, technologies, and trends in website development.
  • Trained on best practices in customs handling and shipment handling.

Education

Networking Diploma -

Cisco Academy - New Horizon
Riyadh
03.2014

Bachelor of Arts - Business Studies - Systems Track

Arabs Open University
Riyadh, Saudi Arabia

Skills

  • Computer Skills
  • Adaptability
  • Teamwork
  • Ability to multitask
  • Leadership
  • Fast learner
  • Effective time management
  • Communication Skills

Languages

Arabic
First Language
English
Intermediate (B1)
B1

References

References available upon request.

Timeline

Operation Supervisor

Express Outbound, Aramex
10.2022 - Current

Team Member

Domestic Inbound and Outbound, Aramex
10.2021 - 09.2022

Team Member

Returns, Aramex
09.2018 - 09.2021

Team Member

Internship - Express Inbound, Aramex
05.2018 - 09.2018

Networking Diploma -

Cisco Academy - New Horizon

Bachelor of Arts - Business Studies - Systems Track

Arabs Open University
Mohammed Fuad Eid