Retail: NESPRESSO
-experienced the brand image and how it is important and effective in every single detail from operational,presentation,brand image to inventory and targets achieving.
-best seller for the whole period spent in the boutique as well as mystery shopper 97% ration maintained.
-able to maintain work pressure as identified in the retail sector as in handling multiple tasks at once without losing passion towards the brand image and plans.
Sales supervisor: La Marquise international
-started the branch with 5 clients on hand developed it in 6 years to 1000+ clients plus
-handled the products presentation and execution leading to the end process of financing and closing
-stock forecasting with actual data and analysis of the market trends and clients movement.
-execution of marketing campaigns to spread the brand awareness
-supported in the coffee shop, soft serve ,specialty coffee consultancy and guidance from tools to trainings of employees to costing and stock maintaining
-development of menus and rebranding consultancy with a successful track record of 98% clients success.
-establishing trends within the market of HORECA sector with known names in the saltant of Oman.
-upselling skills and support to the sales team making sure
all targets achieved with extensive trainings and guidance.
Masdar food supply: key accounts specialist
-managed key accounts and developed them
-forecast their needs and plan for shipments and implementation of new products
-identify new key prospects and present a timely accurate plan in closing with them.
-locking key clients with a contract to secure the business in the long term.
-risk study and presentations management to clients and the firm
• Key client’s specialist
• Relationships development
• Account growth
• Update market trends to key clients
• Identify new businesses
• Market positioning strategy
• Provide insights to businesses
• Client risks concern management
• Forecasting reports with key clients for quarter to yearly planning
• Identify market opportunities.
• Relationships development
• Ensure targets achieved by planning and coaching the sales force
• Monthly reviews for the business progress in terms of growth vs actual
• Accurate reports for the sales manager and shareholders on current market share.
• Expanding and new opportunities presentation sessions.
• Monitor stocks movement and ensure stock availability to meet targets set and market demand
• Risk and unforeseen factors within the business problem solving.
• Ensure quality standards are met to reflect the firm image in a professional manner.
• Competition and consumer behaviour analysis
• Revenue increase methods implementation for key clients
• Develop trust relationships with a portfolio of major clients
• identify hiring needs and coaching
• Stocks controlling and ordering.
• troubleshooting and service reports
• client presentation and guidance towards the proper choice
• monthly quarterly and yearly targets review
• maintain stock levels within the boutique
• Cash and invoicing handling
• Hygiene and visual merchandising maintaining
• Weekly boutique inventory and stock report to management
• Ensure quality standards are met to reflect the firm image in a professional manner.
• Presenting the brand in the standard SOP international method
• Upselling cross selling
• Organize boutique coffee competitions and quarterly marketing campaign