MOHAMMED HABBAL
Riyadh,KSA
Summary
I connect the dots between sales, tech, and execution. From logistics to SaaS, I’ve handled key accounts, driven integrations, and closed deals that move the needle. I don’t just manage relationships — I build momentum. Whether it’s launching partnerships, solving customer pain points, or aligning teams on delivery, I step in, take ownership, and make it work. Fast-paced or structured, I adapt, perform, and push forward.
Overview
11
11
years of professional experience
4033
4033
years of post-secondary education
Work history
Sales Specialist
National Parcel Station Network Co.
Riyadh, Saudi Arabia
03.2024 - 08.2025
- Managed national logistics accounts, driving OOH growth and client satisfaction
- Coordinated technical integrations, SLAs, and commercial negotiations
- Led multiple key partnerships and regional expansion initiatives
- Nurtified long-term customer alliances with regular follow-ups and updates.
- Participated in trade shows and industry events, raising brand awareness.
- Streamlined sales processes for improved efficiency and results.
- Monitored industry trends, keeping the company competitive in the marketplace.
Customer Success
WEB help
Amman, Jordan
01.2023 - 03.2024
- Supported SaaS clients with onboarding, performance tracking, and escalations
- Enhanced customer retention through proactive communication and solutioning
- Successfully delivered on tasks within tight deadlines.
- Increased customer satisfaction by resolving issues.
Sales & account manager (data and automation)
exceed software solutions
Amman, Jordan
08.2022 - 01.2023
- Delivered tailored software solutions to enterprise clients
- Oversaw client success and expansion of SaaS accounts in automation sector
- Boosted client satisfaction by maintaining open and effective communication channels.
- Managed the sales pipeline for enhanced forecast accuracy.
Account manager
FedEx
Amman, Jordan
02.2021 - 08.2022
- Managed B2B logistics accounts across multiple verticals
- Achieved consistent sales targets and improved customer engagement
- Arranged and attended networking events, expanding professional contacts and prospects.
- Managed business relationships to ensure loyalty and long-term commitment.
Sales Specialist
Crystel call
Amman, Jordan
01.2018 - 11.2020
- Generated qualified leads and maintained inbound/outbound sales pipelines
- Excelled in target-driven environments handling regional client portfolios
Customer Service Representative
Easy taxi
06.2017 - 12.2017
Sales Executive
Stuff box
02.2015 - 01.2016
Education
Bachelors of Business Administration - Business
The University of Petra
Amman Jordan /2014 - 01.2019
High School Diploma -
RAMS (Rawdat Al-Maaref Schools & College
Amman JordanSkills
- Strong network across logistics, e-commerce, and tech startups in KSA
- SaaS Sales Exposure & Tech Solution Selling
- Led digital transformation projects with logistics partners
- Collaborated closely with IT teams on integration roadmaps and service deployment
- Comfortable navigating both startup pace and corporate sales structures
- Deep understanding of SaaS-client success dynamics
- Proven ability to simplify technical solutions for non-technical stakeholders
- Passionate about scalable growth, automation, and customer-centric solutions
- Business Development & Market Penetration
- API Integration & Tech-Driven Client Onboarding
- Logistics & Supply Chain Optimization
- CRM Proficiency (Salesforce, HubSpot, Zoho)
- Commercial Negotiation & Contract Structuring
- Performance Analytics & Data-Driven Strategy
- Stakeholder Management & Cross-Team Coordination
- Skilled in Sales Account Management, Customer Success, and Full Sales Lifecycle Execution
- Confident in delivering impactful presentations and leading client-facing engagements
- Proven capability to plan, organize, and lead team initiatives in dynamic, fast-paced environments
LANGUAGES
Arabic- Native
English- Native
PERSONAL PARTICULARS
- Nationality: Jordanian
- Marital status: Single
Timeline
Sales Specialist
National Parcel Station Network Co.
03.2024 - 08.2025
Customer Success
WEB help
01.2023 - 03.2024
Sales & account manager (data and automation)
exceed software solutions
08.2022 - 01.2023
Account manager
FedEx
02.2021 - 08.2022
Sales Specialist
Crystel call
01.2018 - 11.2020
Customer Service Representative
Easy taxi
06.2017 - 12.2017
Sales Executive
Stuff box
02.2015 - 01.2016
Bachelors of Business Administration - Business
The University of Petra
/2014 - 01.2019
High School Diploma -
RAMS (Rawdat Al-Maaref Schools & College