Mohammed Haddadi
Jeddah
Summary
Human Resources Management graduate with strong business acumen and a proven track record in customer relations, problem-solving, and effective communication. Skilled in managing client relationships, streamlining operations, and leveraging technology to support business growth. Adaptable and quick to learn new systems, with a passion for delivering impactful solutions and enhancing organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Customer Relations Senior Officer
Dr. Soliman Fakeeh Hospital
Jeddah
01.2020 - Current
- Enhanced customer satisfaction by assessing and improving service processes.
- Built strong customer relationships by acting on feedback and implementing service enhancements.
- Identified and executed solutions for effective complaint handling and customer care.
- Collaborated with medical staff for smooth daily operations.
- Provided general administrative support to healthcare team, enhancing workflow efficiency.
- Managed emergency situations calmly and effectively.
- Answered queries from patients regarding their treatment plans, enhancing understanding and compliance.
- Improved case documentation by implementing a new filing system.
- Documented case files to maintain clinical records.
Photographer
Freelancer
01.2012 - Current
- Managed a personal photography studio, conducting client sessions for events, projects, and portraits.
- Collaborated with clients to understand their vision and deliver high-quality photo content.
- Marketed services through social media platforms, expanding client base and increasing revenue.
HR Assistant
Kamal Osman Jamjoom, KOJ
Jeddah
01.2019 - 03.2019
- Supported department managers in implementing employee best practices.
- Assisted in payroll processing and updating employee benefits information.
- Streamlined administrative processes by developing organized filing systems for employee records.
- Oversaw daily HR operations and coordinated internal communications.
Education
Bachelor degree - Human Resources Management
University of Business and Technology
2019
Skills
- Customer Relationship Management
- Business Development and Strategy
- Communication and Interpersonal Skills
- Time Management and Effective Planning
- Problem Solving and Critical Thinking
- Talent and Employee Relations Management
- Software: Microsoft Office, Adobe Photoshop, Adobe Lightroom
Certification
- English STEP 83/100
- English TOEFL
- ITP Cognitive Ability test
- HRM in Hospitality - MOT (2024)
- Labor Culture Course (2017)
- - Jeddah Chamber of Commerce and Industry
Languages
Arabic - Native
English - Fluent
Timeline
Customer Relations Senior Officer
Dr. Soliman Fakeeh Hospital
01.2020 - Current
HR Assistant
Kamal Osman Jamjoom, KOJ
01.2019 - 03.2019
Photographer
Freelancer
01.2012 - Current
Bachelor degree - Human Resources Management
University of Business and Technology
Similar Profiles
Maria Luningning Millano TolentinoMaria Luningning Millano Tolentino
Charge Nurse at Hospital, Dr. Soliman Fakeeh HospitalCharge Nurse at Hospital, Dr. Soliman Fakeeh Hospital
Saif Nabil TurkiSaif Nabil Turki
Biomedical Engineer at Dr. Soliman Fakeeh HospitalBiomedical Engineer at Dr. Soliman Fakeeh Hospital
Kanwal ZehraKanwal Zehra
Medical Rectification Manager (Denial Management) at Dr. Soliman Fakeeh HospitalMedical Rectification Manager (Denial Management) at Dr. Soliman Fakeeh Hospital
Malak AlqarniMalak Alqarni
Laboratory Technologist at Dr. Soliman Fakeeh HospitalLaboratory Technologist at Dr. Soliman Fakeeh Hospital
MONDA ASSAFMONDA ASSAF
Laboratory Experience at Lebanese International UniversityLaboratory Experience at Lebanese International University