Mohammed Hassan
Taif,Saudi Arabia
Summary
By Gods Grace and Mercy, Experienced Store Manager with keen focus on driving sales and customer satisfaction. Transformed underperforming stores into top revenue generators by implementing innovative merchandising strategies and fostering team collaboration. Known for improving stock turnover and reducing operational costs through streamlined processes and staff training, for new store leaders.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Store manager
Panda Retail Company
Taif, Saudi Arabia
11.2016 - Current
- leading many stores with positive achievement and creating talent team for different function from the operation, trough Coached underperforming employees, resulting in significant performance improvements.
- Conducted training sessions for new staff, particularly Saudi nationals, enhancing skill sets.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Achieved high customer satisfaction through proactive engagement and swift issue resolution.
- Developed seasonal sales plans with targeted stock and promotional strategies.
- Ensured compliance with internal controls, industry regulations, and health and safety standards.
- Monitored competitor activities, implementing creative responses to maintain competitiveness.
- Enforced service standards to maintain establishment reputation for excellence
- Evaluated product mix to align with current customer demands and preferences.
- Kept business in compliance with internal controls, industry regulations and health and safety requirements.
Education
Master of Business Administration - business management, leadership, and specialized fields like finance and marketing
ECC Group
Egypt 02.2023 - 01.2025
Skills
- Store operations management
- Team leadership
- Retail software proficiency
- Crisis management
- Employee mentoring
- Microsoft Office expertise
- Customer service excellence
- Strategic planning
- Quality assurance
- Budget management and Sales performance oversight,Profit and loss analysis,Loss prevention strategies
Languages
English
Fluent
Arabic
Fluent
French
Beginner
Timeline
Master of Business Administration - business management, leadership, and specialized fields like finance and marketing
ECC Group
02.2023 - 01.2025
Store manager
Panda Retail Company
11.2016 - Current
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