Mohammed Hassan Al-Mohammedsaleh
Khobar
Summary
Driven by a passion for excellence in customer service and sales, I leveraged my expertise at Siemens Ltd to enhance technical support and sales outcomes. Skilled in sales process optimization and customer care, I excel in negotiations and cold-calling, significantly improving service delivery and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Sales Specialist
Innomotics Ltd
Khobar
10.2022 - Current
- Sharing product knowledge with customers while making personal recommendations.
- Working as a team member to provide the highest level possible of service to customers.
- Answering customer questions and addressing problems
and complaints in person and via phone
- Approaching customers for any required spare parts or services.
- Bidding responsibility.
Technical Specialist
Siemens Ltd
Khobar
01.2017 - 10.2022
- Provided beneficial professional technical support to colleagues or clients on any supporting needed. & Selecting.
- New siemens LV motor replacement within Configuration Program.
- offering product or Spare parts to customer.
- Negotiation with customer
Education
Electrical, Electronics And Communications Engineering
Saudi Petroleum Services Polytechnic
Khafji12.2016
Skills
- Customer service and care
- Sales expertise
- Cold-calling
- Sales process optimization
- Microsoft office program
- Team work
Certification
Services Sales Specialist ( SSS ) from innomotics Ltd
Languages
English
Intermediate (B1)
Arabia
Bilingual or Proficient (C2)
Timeline
Service Sales Specialist
Innomotics Ltd
10.2022 - Current
Technical Specialist
Siemens Ltd
01.2017 - 10.2022
Electrical, Electronics And Communications Engineering
Saudi Petroleum Services Polytechnic