Mohammed Hussain Almarzooq
Riyadh
Summary
A passionate and style-savvy Acting Store Manager with over 16 years of experience in the luxury fashion industry. Specialized in curating exceptional customer journeys, driving KPI growth, and leading high-performing sales teams. Proven track record with global fashion houses like Gucci, Burberry, Ferragamo, and Etro. Brings a deep understanding of luxury branding, merchandising, and retail excellence.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Acting Store Manager
GUCCI
05.2023 - Current
- - Lead daily store operations and team performance across all luxury standards
- - Drive key performance metrics including conversion rate, UPT, and average basket size
- - Deliver exceptional clienteling and CRM strategy across top-tier clientele
- - Ensure premium visual merchandising aligned with seasonal brand campaigns
- - Train and mentor team members on fashion styling and personalized service
- - Manage store reporting and analysis via SAP and other retail systems
Senior Client Advisor
GUCCI
07.2018 - 04.2023
- - Consistently exceeded sales targets and KPIs through personalized selling
- - Delivered visual merchandising updates and new season rollouts
- - Built loyal customer base through proactive outreach and follow-ups
- - Managed returns, reservations, and premium customer requests with accuracy
- - Supported store operations and cash handling duties
- - Conducted internal training sessions on new collections and service excellence
Senior Sales Associate
BURBERRY
06.2016 - 06.2018
- - Presented seasonal collections and styling advice with strong fashion sense
- - Acted as health & safety champion and team support on floor
- - Represented brand values with attention to detail and luxury service delivery
Sales & Senior Sales Associate Roles
ALFAHIM GROUP
01.2009 - 01.2016
- - Worked across brands: Etro, Burberry (franchise), Salvatore Ferragamo
- - Delivered luxury customer experiences and visual presentations
- - Supported in-store events, new launches, and VIP client appointments
Education
IELTS
British Council
01.2017
Aircraft Engineering
Gulf Aviation Academy
01.2014
Diploma - Business & Customer Service
BIHR (Tamkeen)
01.2009
Scientific Track
Al Naeem Secondary School
01.2008
Skills
Luxury Retail Management
Timeline
Acting Store Manager
GUCCI
05.2023 - Current
Senior Client Advisor
GUCCI
07.2018 - 04.2023
Senior Sales Associate
BURBERRY
06.2016 - 06.2018
Sales & Senior Sales Associate Roles
ALFAHIM GROUP
01.2009 - 01.2016
Aircraft Engineering
Gulf Aviation Academy
Diploma - Business & Customer Service
BIHR (Tamkeen)
Scientific Track
Al Naeem Secondary School
IELTS
British Council
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