Mohammed Abdulqader

Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments.

Encouraging manager and analytical problem solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Experienced Customer Affairs bringing 2 years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.

• Assistant Store Manager, Translate between the doctors and the customers, most clients are older clients or speak only Arabic., Prepared annual budgets with controls to prevent overages., Performed statistical analyses to gather data for operational and forecast team needs., Also, my other task is to make reservations for client pets to do checked and grooming services., Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities., Maintained positive customer relationships by responding quickly to customer service inquiries., Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement., Reconciled daily sales transactions to balance and log day-to-day revenue., Responded to customer concerns, working with the manager to significantly raise customer satisfaction ratings., Walked through store areas to identify and proactively resolve issues negatively impacting operations., Analyzed customer feedback and implemented strategies to improve customer experience., Monitored daily cash discrepancies, inventory shrinkage, and drive-off., Bookings and reservation Management.
• Quality Control Inspector, Communicated with production team members about quality status., Evaluated components and final products against quality standards and manufacturing specifications., Completed precise measurements using special tools., Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems., Monitored inventory levels to restock materials and maintain consistent supply., Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations., Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement., Identified and documented quality discrepancies for management to develop resolutions., Developed and implemented inspection processes to define criteria and quality control measures., Coordinated with systems partners to finalize designs and confirm requirements., Operated and maintained testing equipment., Updated quality control records and reports., Provided technical support to production personnel., Repaired faults, reassembled products, and completed additional tests., Trained other workers in inspection and testing procedures., Assisted in developing inspection and testing protocols., Followed standard operating procedures for inspections and tests., Investigated customer complaints to take necessary corrective actions.
• Client Relationship Assistant Manager, Help new clients open accounts virtually and online., Connected customers to experts for assistance with specialized financial needs., Assisted bankers with ongoing file maintenance, past due reports or notices, insurance management, compliance exceptions, and customer contact., Solve client issues easily without complexity., Rate and develop my team after every call or email response so I keep our standards high., Worked effectively in fast-paced environments., Advised customers of products and services and assisted bankers in delivering superior customer service., Managed banking relationships and assisted clients by presenting ideal products and services., Proven ability to learn quickly and adapt to new situations., Resolved problems, improved operations, and provided exceptional service., Learned and adapted quickly to new technology and software applications., Proved successful working within tight deadlines and a fast-paced environment., Developed strong communication and organizational skills through working on group projects., Gained extensive knowledge in data entry, analysis, and reporting., Paid attention to detail while completing assignments., Acted as a team leader in group projects, delegating tasks and providing feedback., Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services., Opened, closed, and updated accounts for customers., Referred customers to other banking departments for specialized services., Monitored and verified suspicious activity on customer accounts., Received mortgage, loan, or public utility bill payments, verifying payment dates and amounts due., Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction., Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Warehouse Manager, Cleaned and maintained the warehouse in compliance with OSHA safety standards., Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors., Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements with ISO system records., Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise., Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability., Oversaw upkeep of equipment and physical condition of a warehouse, identifying and ordering needed repairs, renovations, and replacements., Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes., Kept documentation and records accurate and up to date with the latest data to prevent errors in processing or delivery., Built a motivated warehouse team to accomplish operations goals and exceed performance targets consistently., Developed a comprehensive staff training program to improve employee performance and morale., Developed safety programs to protect workers and reduce injuries., Coordinated with vendors to verify the timely delivery of materials and supplies, avoiding delays., Developed and implemented policy and procedure updates to improve workflow and productivity., Organized records of bean varieties, schedules, and completed orders.
• Production Specialist, Create an easy smart system to follow up orders and make sure to out in 24-hour work., Build teams and development work section., Full experience with Excel sheets and other Office programs., Warehouse manager of the factory., Worked flexible hours across night, weekend, and holiday shifts., Cultivated interpersonal skills by building positive relationships with others., Learned and adapted quickly to new technology and software applications., Assisted with day-to-day operations, working efficiently and productively with all team members., Identified issues, analyzed information, and provided solutions to problems., Skilled at working independently and collaboratively in a team environment., Worked effectively in fast-paced environments., Managed time efficiently to complete all tasks within deadlines., Acted as a team leader in group projects, delegating tasks and providing feedback., Monitored production lines for unsafe behaviors or incorrect techniques and worked with managers to resolve problems.
• Roaster, Beginner not professional work with 'BESCA Roaster & Genio Roaster Machines., Conducted internal recall investigations for products not meeting specifications., Performed troubleshooting, preventive maintenance, and sanitation procedures., Full knowledge of most green bean processes and farms., Learned to cup and check the quality., Sort organized list with the stock levels., Deal with suppliers., Operated ground or roasted coffee controls and equipment., Reviewed purchase orders, work orders, and machine-setting instructions to process each job with accurate data and standards., Prepared equipment for safe and efficient operation and to achieve desired temperatures., Kept a close eye on operating equipment and adjusted speed, temperature, and other factors within ideal tolerances., Checked raw materials against desired quality and quantity levels., Achieved production targets consistently by efficiently loading and loading machinery., Recorded machine settings and amount of product processed in the company database for internal and regulatory recordkeeping requirements.
• Barista, Work with International Chef Ayman Bazaraa, 'HOT KITCHEN'., Barista specialist coffee with medium skill do most drinks hot and cold, good presentation, and quick-serve with a light smile., I learn and use the Foodics system in no time., Listened carefully to customer requests and created personalized, delicious beverages, which improved sales., Monitored supply levels at the counter and maintained customer areas to meet typical demands., Created various hot and cold drinks in average shifts with consistently positive customer satisfaction scores., Operated espresso machines and commercial coffee brewers to create beverages., Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise., Pleasantly interacted with customers during hectic periods to promote a fun, positive environment., Completed successful daily cash audits to correctly balance drawers at the end of shifts., Trained new team members with positive reinforcement and respectful, encouraging coaching., Cleaned counters, machines, utensils, and seating areas daily., Made and served brand-specific café beverages with a focus on speed, quality, and consistency., Used POS system to accurately enter orders and process payments., Restocked display cases with attractive arrangements to promote specialist food items like bagels and muffins., Helped management keep an adequate supply on hand by notifying of shortages., Learned every menu item's preparation and numerous off-label drinks to meet customer needs., Packaged bagels, muffins, and other food items for customer purchase., Explained beverage preparation and offered samples to help customers choose ideal items., Followed exact recipes for mixing and preparing beverage and food items., Elevated customer loyalty by using strong communication abilities to resolve customer problems., Learned special recipe items and seasonal offerings to best meet customer needs.
• Cashier, Works with Sapped system and applications such as Hunger Station and other delivery apps., Update inventory stock and request items., Counted money in drawers at the beginning and end of each shift., Resolved customer complaints and maintained a clean and tidy checkout area., Answered product questions using knowledge of sales and store promotions., Redeemed coupons to discount purchases., Good communication with the team and great experience with unsatisfying clients., Worked closely with the shift manager to solve problems and handle customer concerns., Greeted customers entering the store and responded promptly to customer needs., Operated cash register for cash, check, and credit card transactions with excellent accuracy levels., Addressed customer needs and made product recommendations to increase sales., Worked flexible schedule and extra shifts to meet business needs., Built relationships with customers to encourage repeat business., Handled cash with high accuracy and took care to check bills for fraud., Encouraged customers to make additional purchases by highlighting current deals and keeping the lane well-stocked.
• Teacher, Prepared comprehensive English curriculum for multiple classes., Utilized multimedia strategies and technology to convey information in fresh and interesting ways., Led interesting and diverse group activities to engage students in the course material., Led classroom discussions to encourage students to analyze literature critically., Facilitated group discussions to explore works of literature., Advised students and guided academic progress., Created and administered interactive activities for students., Employed visual and auditory approaches to make lessons more interesting and interactive for students., Engaged in departmental committees to develop and review policies., Assisted with student organization events to promote student engagement.

• Achieved 2 certifications in HACCP & ISO 2200 in short period

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