MOHAMMED IRSHAD
Mangalore,India
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
15
15
years of professional experience
Work History
IT Administrator
Plan-Tech Arabia Co. Ltd
Jubail, Saudi Arabia
03.2022 - Current
- Managed network security including firewall policies and user access control.
- Managed storage solutions such as NAS for efficient utilization of resources.
- Configured, implemented, and maintained Windows Server systems including DNS, DHCP, Active Directory, Group Policies, WSUS, and Hyper-V.
- Maintained and monitored the server room, the wireless network, and other server infrastructure.
- Configured virtual private networks to enable secure remote access to corporate resources.
- Configured Active Directory, Group Policy Objects and Microsoft Exchange Server.
- Troubleshot, diagnosed and resolved hardware and software issues on Windows OS systems.
- Created detailed documentation of all IT assets, configurations and procedures.
- Researched new technologies to improve existing infrastructure components.
- Performed system backups, restores, upgrades and maintenance tasks.
- Provided technical support to end users for various software applications via remote desktop sessions.
- Coordinated with vendors for installation of new hardware and software components.
- Developed scripts with PowerShell to automate routine administrative tasks.
- Analyzed system logs to identify potential problems or suspicious activity.
- Installed, configured and maintained local area networks, wide area networks and wireless networks.
- Deployed anti-virus solutions across the enterprise for endpoint protection.
- Conducted regular audits of IT infrastructure for security vulnerabilities.
- Coordinated system maintenance activities including patch management.
- Resolved escalated technical problems from end-users in a timely manner.
- Deployed new servers according to defined configuration standards.
IT System Administrator
Mangalore Marine College & Technology
Mangalore, India
08.2013 - 01.2022
- Configured, implemented, and maintained Windows Server systems including DNS, DHCP, Active Directory, Group Policies, WSUS, and Hyper-V.
- Planned and implemented projects for computer operations and enterprise systems administration.
- Troubleshot network connectivity issues involving routers, switches and wireless devices.
- Installed hardware components such as servers, hard drives, memory modules in accordance with best practices.
- Maintained and monitored network services, systems, and infrastructure to ensure optimal performance
- Diagnosed problems with existing network infrastructures and provided appropriate solutions.
- Coordinated with vendors and suppliers for procurement of new IT assets based on organizational requirements.
- Provided technical support for users regarding system administration related issues.
- Installed, configured, maintained network services, equipment and devices.
- Diagnosed complex network issues using advanced troubleshooting techniques.
- Performed server backups, restorations, updates and upgrades as required.
- Maintained inventory records of all hardware components within the organization.
IT System Administrator
Shivika Technologies
Mangalore, India
03.2010 - 08.2013
- Provided technical support to users on various hardware and software applications.
- Maintained and monitored network services, systems, and infrastructure to ensure optimal performance.
- Monitored systems performance and troubleshot issues as needed.
- Provided technical support for users regarding system administration related issues.
- Maintenance and Configuration of Wi-Fi Networks and servers.
- Maintained MS Exchange Server – Performed troubleshooting and provided resolutions for server
- problems.
- Implemented proper recovery procedures for disasters and administered user-accounts’ mailbox.
- Maintained the timely back-up of important data and management resources.
- Assisted in the timely recovery of data lost due to software crash or hardware failure.
- Conducted periodic performance tests on existing servers.
- Managed and advised the deployment of new system designs.
- Maintained Hotel management ERP software (IDS) and website hosting servers.
- Maintained CCTV and Security Systems.
Assistant System Administrator
Venus Computers
Mangalore, India
03.2008 - 01.2010
- Completed reports detailing performance, costs and downtime issues.
- Evaluated latest innovations and adopted cost-effective, useful solutions.
- Stored application and system logs for troubleshooting and audit purposes.
- Monitored and intercepted electronic data transfers, preventing data theft and malware spread.
- Troubleshot various incidents related to hardware, networks and software faults.
- Scheduled upgrades and regular maintenance to maintain smooth workflow.
Education
X -
Swami Vivekananda JN College Yedapadavu
Mangalore, IndiaXII -
Govt. PU College Kavoor
Mangalore, IndiaB.C.A (Bachelor of Computer Application) -
Dr. C.V Raman University
Kota, IndiaD.C.H (Diploma - hardware and networking
R.C.S.S Board
Mangalore, IndiaD.I.T (Diploma in Information Technology) -
R.C.S.S Board
Mangalore, IndiaWeb Design -
Karnataka Computer Academy Board
Mangalore, IndiaSkills
- User Support
- System upgrades
- Servers expertise
- Web development
- Program installations
- Operating systems
- Technical support
- Network development and administration
- System development and administration
- Hardware knowledge
- Customer service
- Hardware and software installation
Timeline
IT Administrator
Plan-Tech Arabia Co. Ltd
03.2022 - Current
IT System Administrator
Mangalore Marine College & Technology
08.2013 - 01.2022
IT System Administrator
Shivika Technologies
03.2010 - 08.2013
Assistant System Administrator
Venus Computers
03.2008 - 01.2010
X -
Swami Vivekananda JN College Yedapadavu
XII -
Govt. PU College Kavoor
B.C.A (Bachelor of Computer Application) -
Dr. C.V Raman University
D.C.H (Diploma - hardware and networking
R.C.S.S Board
D.I.T (Diploma in Information Technology) -
R.C.S.S Board
Web Design -
Karnataka Computer Academy Board
Similar Profiles
Akshay Vijay KumarAkshay Vijay Kumar
Safety Officer at Plant-Tech Arabia Co.LtdSafety Officer at Plant-Tech Arabia Co.Ltd
Andrew WaldropAndrew Waldrop
General Manager at Plan-E-Tech IndustriesGeneral Manager at Plan-E-Tech Industries
Luka ToromanLuka Toroman
Ironworker Apprentice at Plan TechIronworker Apprentice at Plan Tech