MOHAMMED JUNAID KHAN
Riyadh
Summary
Google Cloud–certified IT professional with expertise across IT infrastructure, networking, cloud solutions, cybersecurity, and enterprise support. Skilled in routing, switching, firewalls, VPNs, VoIP/IP Telephony, virtualization, backup technologies, privileged access management (PAM), and ISO-based IT security frameworks. Hands-on experience in cloud migrations, data center projects, vendor coordination, AI/automation tools, and enterprise mail technologies. Recognized for delivering secure, scalable, and business-aligned IT environments across multiple industries.
Overview
6
6
years of professional experience
1
1
Certification
Work history
IT Infrastructure & Cloud Specialist
Takamul Al Manal IT Co
Riyadh, Saudi Arabia
10.2024 - 09.2025
- Manage IT operations across infrastructure, networking, and cloud environments (Google Cloud, Microsoft 365, Google Workspace).
- Designed and implemented multi-site connectivity with VPN, routing, switching, and firewall security policies.
- Handled Wi-Fi optimization, VoIP/IP Telephony setup, and ISP vendor coordination for multiple internet connections.
- Oversaw Microsoft 365 administration, backups, Active Directory, and endpoint protection.
- Led PAM (Privileged Access Management) deployment to secure privileged accounts.
- Configured and monitored firewalls (Fortinet, Palo Alto, Sophos), IDS/IPS, and SIEM tools to strengthen security posture.
- Assisted in data center migrations with SAN/NAS storage integration and silence optics fiber cabling solutions.
- Implemented AI tools and monitoring software for proactive issue detection and IT analytics.
- Supported ISO 27001 compliance and documented IT processes for audits.
Senior Technical Support Engineer
Cognizant (Client: Google)
Hyderabad, India
06.2023 - 10.2024
- Delivered enterprise-level Google Workspace & cloud solutions support for system, application, and network issues.
- Managed backup solutions, antivirus systems, endpoint detection, and security monitoring.
- Supported cloud migrations, optimizing hybrid infrastructure across GCP and M365.
- Assisted in PAM and cybersecurity implementations for user access governance.
- Contributed to IT automation projects, reporting, and process improvements to reduce downtime.
IT Specialist
Global University Systems
Hyderabad, India
09.2022 - 04.2023
- Supported IT infrastructure for 300+ users with focus on network security, VoIP, and system upgrades.
- Led deployment of backup technologies (Veeam, Acronis) and firewall enhancements.
- Coordinated vendor procurement, server room upgrades, and compliance audits.
Senior Support Executive
Tech Mahindra
Hyderabad
02.2022 - 07.2022
- Provided OS, server, and network troubleshooting across enterprise environment.
- Configured antivirus & endpoint security solutions with centralized monitoring.
- Delivered user training on IT best practices, security awareness, and collaboration tools.
- Coordinated with product teams to relay customer insights and influence development of new features.
- Analyzed customer feedback to identify trends and recommend improvements to service delivery and operational procedures.
- Influenced positive organizational change with effective leadership techniques.
IT Support Specialist
Manal Pro Tech
Hyderabad, India
10.2019 - 12.2021
- Uilt IT infra for SME clients including LAN/WAN, Wi-Fi, VPN, and VoIP systems.
- Installed and configured servers, firewalls, and backup solutions.
- Supported documentation, vendor coordination, and software deployments.
- Provided technical support to users by diagnosing hardware and software issues.
- Implemented troubleshooting procedures for resolving network connectivity problems.
- Assisted in maintenance of IT documentation for system configurations and user instructions.
- Delivered training sessions to staff on new software applications and IT best practices.
Education
Bachelor of Commerce - Computers
Gandhi Institute of Technology and Management (GITAM)
Intermediate - Board of Intermediate Education
Gowtham Junior College
Secondary - Board of Secondary Education
Dawn High School
Skills
- Networking & Infrastructure: Routing, Switching, VPNs, Wi-Fi, VoIP/IP Telephony, Multi-ISP Connections, MPLS, SD-WAN
Cybersecurity: Firewalls (Fortinet, Palo Alto, Sophos), IDS/IPS, SIEM, Antivirus (Symantec, CrowdStrike, McAfee, SentinelOne), PAM, ISO 27001
Cloud & Virtualization: Google Cloud, Microsoft 365, Azure basics, VMware ESXi/Hyper-V, VM Tech, Cloud Backups
Data Center & Storage: Data Center Migration, Rack & Fiber (Silence Optics), SAN/NAS, DR Solutions
Backup Technologies: Veeam, Commvault, Acronis, Veritas, Cloud Backups
Software & Tools: Google Workspace, Exchange Online, Active Directory, Endpoint Security, Patch Management, Monitoring Tools (Nagios, SolarWinds, Zabbix)
Other Expertise: AI Tools, Social Media IT Analytics, Mail Technologies, IT Asset Management, Documentation, Vendor Coordination
Certification
- Microsoft Certified: Azure Fundamentals (AZ-900)
- Google Cloud Certified (Professional level)
- Google Cloud Certified (Cloud Digital Leader)
LANGUAGES
English — Very Good
Fluent
Hindi — Very Good
Native
Arabic
Intermediate
Accomplishments
- Enterprise Network & Security Setup (2024, Riyadh): Deployed routing, switching, VPN, Wi-Fi, and firewall policies for multi-branch operations.
- Data Center Migration (2023): Migrated servers and users, integrated VMware ESXi clusters, SAN/NAS, and fiber (silence optics).
- Privileged Access Management: Implemented CyberArk PAM for privileged accounts with ISO 27001 compliance.
- Backup & DR: Rolled out Veeam, Acronis, and Commvault solutions for hybrid environments.
- AI & Automation Tools: Used ChatGPT, ServiceNow, and monitoring AI tools to improve IT response times and reporting.
References
References available upon request.
Timeline
IT Infrastructure & Cloud Specialist
Takamul Al Manal IT Co
10.2024 - 09.2025
Senior Technical Support Engineer
Cognizant (Client: Google)
06.2023 - 10.2024
IT Specialist
Global University Systems
09.2022 - 04.2023
Senior Support Executive
Tech Mahindra
02.2022 - 07.2022
IT Support Specialist
Manal Pro Tech
10.2019 - 12.2021
Bachelor of Commerce - Computers
Gandhi Institute of Technology and Management (GITAM)
Intermediate - Board of Intermediate Education
Gowtham Junior College
Secondary - Board of Secondary Education
Dawn High School
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