Mohammed Kassem
Service Manager
Khobar
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
22
22
years of professional experience
1
1
Language
Work History
Sales Manager
REDA Chem
03.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Technical Service Engineer
Water Treatment Systems Co.
01.2015 - 02.2022
- Company Overview: WATS is an engineering company expertise in design and supply of wide range of water treatment plant with different technologies
- Design treatment solutions for Grey water, RO plants & Domestic Water Filtration Systems
- Supervision of installation for all types of Water Treatment Plants & Controller Systems
- Marketing and managing the sales of Domestic Water & Waste Water treatment solutions
- Build customer relationships for the business development and sales growth
- Represent the company in meetings with client/consultants for technical discussions
Deputy Project Manager
GWSS Gulf Water System & Solutions
01.2014 - 11.2015
- Directed marketing, sales, and business development for a full range of water and wastewater treatment solutions.
- Designed and supplied treatment plants using diverse technologies, ensuring technical and budget compliance.
- Prepared and approved technical/financial proposals, maintaining strict cost control.
- Built and maintained strong customer relationships, resolving issues and fostering long-term partnerships.
- Led testing, commissioning, troubleshooting, and maintenance of treatment equipment (mechanical & electrical).
- Represented the company in client and consultant meetings, managing technical discussions and negotiations.Represent the company in meetings with clients, consultants for technical discussions.
Executive Engineer
PWT – Pure Water Technology International
01.2007 - 05.2013
- Company Overview: PWT (Pure Water Technology) is an engineering and service company for all kind of industrial and water treatment chemicals
- Start and follow up marketing of our company services for considerable running Projects in Egypt
- Management of fabrication, erection of production line & related activity to it like electric connection (power and control), hydraulic control and mechanical control.
- Extra work monitoring
- Attend meetings of client & contractors
- Reviewing & controlling all isometrics which need to be fabricated at workshop.
- Preparing outstanding work list for recognition of mechanical completion.
- Management of team work at site or production line.
- Monitoring & controlling the product tests (including both chemical & physical tests).
- Preparing all necessary tools, materials, equipments & devices for the production to be continued.
Technical Sales engineer
3M
09.2003 - 10.2005
- Marketing and managing the sales of all kinds of PPES
- Sampling and analysis of air pollutant at client site.
- Prepare technical & financial quotation
- Deal with customer requirements, complains and relations.
- Contribute in spare parts stock control.
- Represent the company in meetings with client for technical discussions.
- For PPES (Personal Protective Equipment) Department
Education
B.Sc. - Science, Faculty of Science, Department of Chemistry and Physics
Cairo University
01.2002
Skills
- Proficient in interpersonal relations
- Exploring unconventional approaches
- Expertise in environmental impact assessments for water and wastewater facilities
- Experienced with pumps, control valves, and welding equipment
- Creation of new revenue channel
- Building and maintaining strong client relationships to drive retention and growth
- Identifying client needs and delivering tailored, value-driven solutions
- Inspiring and guiding teams to achieve and exceed targets
- Proven track record in achieving sales goals and expanding market share
Training
- A Training course titled “How to be successful salesman” in Marketing & Advertising Research Center (MARC).
- A Training course about “Respiratory Protection Equipment” at 3M Egypt.
- Operation and maintenance for instrumental devices (flow meters, exhaust analyzer and mechanical & electrical control for boiler burner operation).
- Technical Training Course for HACH instrumentation products
Timeline
Sales Manager
REDA Chem
03.2022 - Current
Technical Service Engineer
Water Treatment Systems Co.
01.2015 - 02.2022
Deputy Project Manager
GWSS Gulf Water System & Solutions
01.2014 - 11.2015
Executive Engineer
PWT – Pure Water Technology International
01.2007 - 05.2013
Technical Sales engineer
3M
09.2003 - 10.2005
B.Sc. - Science, Faculty of Science, Department of Chemistry and Physics
Cairo University
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