Mohammed Marbash
Jeddah,Saudi Arabia
Summary
Accomplished Sales IN charge offering 11 years of experience developing and maximizing MHE sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
16
16
years of professional experience
Work History
Sales In charge
Juffali Technical Equipment Co
Jeddah, Mecca Region
03.2013 - Current
- Handled customer complaints, providing appropriate solutions and recommending alternatives.
- Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
- Responded promptly to customer questions to improve customer loyalty and satisfaction.
- Tracked customer satisfaction rates and resolved reported complaints.
- Proactively contacted prospective customers to increase sales.
- Liaised with suppliers and product manufacturers to action customer feedback improvements.
- Facilitated smooth deliveries in line with customer requests.
- Increased new business through strategic networking and cold calling.
- Provided clear, accurate quotes and estimates to prospective clients.
- Processed orders and recorded transactions accurately.
- Broadened customer bases to meet demanding sales territory targets.
- Sold range of goods, equipment, supplies and related services to various establishments.
Sales representative
Arabian Bugshan Group
Jeddah, Mecca Region
04.2009 - 02.2013
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Utilised various sales techniques to develop relationships with customers and drive sales.
- Set up appointments with potential and current customers to discuss new products and services.
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
key Account Coordinator (KAC).
United Warehouse Company Limited
Jeddah, Mecca Region
03.2008 - 03.2009
Education
Master of Business Administration -
Sikkim Manipal University
Delhi, India Bachelor of Technology -
Saba University | Sanaa
Sanaa, Yemen /2002 - /2006
Skills
- After-sales customer service
- Partnership marketing
- Sales call strategy
- Material Handler Equipment products knowledge
- Product and service demonstration
- Order management
- Goals and performance
- Client needs assessments
- Documentation skills
- Relationship building and management
- Sales team supervision
- Marketing
Languages
Arabic
Native
English
Upper intermediate
Timeline
Sales In charge
Juffali Technical Equipment Co
03.2013 - Current
Sales representative
Arabian Bugshan Group
04.2009 - 02.2013
key Account Coordinator (KAC).
United Warehouse Company Limited
03.2008 - 03.2009
Master of Business Administration -
Sikkim Manipal University
Bachelor of Technology -
Saba University | Sanaa
/2002 - /2006
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