Mohammed Melebari
Jeddah
Summary
Highly motivated and organized Business Support Officer with a proven track record of success in the airline industry for over 10 years. Skilled in providing comprehensive administrative support, managing projects effectively, and ensuring the smooth operation of various departments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business support officer
Saudi Ground Services
01.2021 - Current
- Created and managed supplier labor schedules for optimal productivity
- Communicate with suppliers and inform them of the schedule
- Export company invoices and send it to them
- Applied deductions to companies in accordance with established policies and agreements
- Coordinated with the IT department for the activation and integration of fingerprints into access control systems.
Admin Officer
Saudi Ground Services
01.2017 - 01.2021
- Managed the onboarding process for new employees, including greeting and welcoming, providing schedules, coordinating with training, and conducting tours
- Processed leave requests in a timely and accurate manner, ensuring that employees were able to take their leave as scheduled
- Issued warning and guidance letters to employees violating operational and legal policies, ensuring adherence to compliance standards
- Distributed operational communications to employees, including promotion and salary increase eligibility dates
- Facilitated terminations by creating requisite forms and promptly notifying relevant departments.
Admin coordinator
Saudi Ground Services
01.2015 - 01.2017
- Efficiently received and processed incoming and outgoing mail, ensuring timely and organized handling
- Proficiently prepared and coordinated meetings, overseeing logistical details for successful and efficient gatherings
- Crafted professional correspondence for the General Manager, ensuring clarity and alignment with organizational standards
- Prepare monthly reports for departments
- Conducted thorough analysis of complaints, collaborating with departments to implement effective resolutions.
Customer Services Agent
Saudi Ground Services
01.2013 - 01.2015
- Providing excellent customer service and support to clients
Education
Bachelor of Marketing - Business Administration Management
King Abdulaziz University
Skills
- Business and Data Analysis
- HR Management
- Time management
- Administrative Support
- SAP, MC office
- Executive Calendar Management
- Onboarding and Recruitment
- HR and GR portals
- Employee Management
- Billing
- Team Leadership
Certification
- SHRM Advanced Certificate in Human Resource Management, 11/2023, Tharwa Academy
- Business intelligence using Microsoft Power BI, 11/2022, Udemy, Inc
- Introduction to professional project Management (PMP), 11/2022, SMATCH, Inc
- Executive Secretarial and Office Management, 04/2017, Noble Center
- SAP-Time Administration, 01/2017, Saudi Airline
Languages
English
Timeline
Business support officer
Saudi Ground Services
01.2021 - Current
Admin Officer
Saudi Ground Services
01.2017 - 01.2021
Admin coordinator
Saudi Ground Services
01.2015 - 01.2017
Customer Services Agent
Saudi Ground Services
01.2013 - 01.2015
Bachelor of Marketing - Business Administration Management
King Abdulaziz University
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