ُُExpert team leadership, planning and organisational skills. Equips employees to independently handle issues and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
Work history
Store Assistant
EIECTRO
, Saudi Arabia
08.2011 - 12.2011
Electronic shoaroom in Riyadh.
Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
Deputy Manager
Vega Modern Travelers Co Ltd
Riyadh, Riyadh Region
01.2012 - Current
Led and managed administrative staff to maintain smooth daily operations.
Drafted procedural statements and guidelines for company-wide use.
Planned revenue generation strategies designed for growth.
Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
Oversaw training and mentoring of new team members, promoting productivity and quality service.
Designed and implemented training to further develop staff based on business goals.
Investigated issues affecting group operations, prepared reports and helped correct problems.