Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Mohammed musthafa

Mohammed musthafa

Mangalore ,Indian

Summary

Friendly and adaptable, equipped with excellent communication and customer service skills, along with knack for problem-solving in fast-paced environments. Proven ability to work collaboratively within team and handle multiple tasks. Eager to contribute to positive customer experience and drive success in [Desired Position] role.

Overview

3
3
years of professional experience

Work history

Service crew member

Tim Hortons
Riyadh , Saudi Arabia
11.2023 - Current
  • Promoted customer satisfaction by delivering excellent service.
  • Handled cash transactions, maintaining accurate records daily.
  • Assisted in inventory management for efficient stock control.
  • Improved restaurant cleanliness for an inviting atmosphere.
  • Worked during peak hours whilst maintaining composure and efficiency.
  • Ensured timely food delivery to enhance dining experience.
  • Took orders accurately, reducing errors and wastage significantly.
  • Adhered to company policies consistently, resulting in positive performance reviews.
  • Resolved customer complaints promptly, fostering good relations and loyalty.

Waiter bartender

Maritim Crystal beach hotel
Belmare, Mauritius
11.2022 - 06.2023
  • Catered special events professionally, enhancing the overall guest experience.
  • Greeted and seated guests warmly, creating an inviting ambience right from their entrance into the venue.
  • Prepared cocktails for enriching the bar's menu variety.

Waiter

Srinivas hotel
Mangalore , India
08.2022 - 10.2022

Worked for Out door catering

Head waiter

Aurika luxury hotels
Coorg, India
03.2022 - 07.2022
  • Developed rapport with regular patrons to foster loyalty and repeat business.
  • Communicated regularly with management regarding customer feedback and staff performance issues.
  • Resolved customer complaints promptly, fostering a positive dining environment.
  • Assisted in menu development for improved guest satisfaction.
  • Promoted special events at the restaurant resulting in increased bookings.
  • Delivered quality service by providing warm and welcoming environment.

Education

Sslc -

Al azhar English medium school
Udupi

PUC

Shree narayana guru pre university
Mulki

Bachelor of hotel management - Bschm

Srinivas institute of hotel management and tourism
Mangalore
07.2023

Skills

  • High energy level
  • Use of coffee machines
  • Empathy towards customers
  • Initiative in upselling
  • Payment Processing
  • Attentive customer service
  • Drink preparation
  • Food hygiene knowledge
  • Barista skills
  • Cash handling accuracy
  • Point of Sale (POS) systems
  • Sales and upselling techniques

Languages

English
Proficient
C2
Arabic
Advanced
C1
French
Beginner
A1
Hindi
Advanced
C1
Kannada
Advanced
C1
Tamil
Intermediate
B1
Malayalam
Advanced
C1
Telugu
Upper intermediate
B2

Timeline

Service crew member

Tim Hortons
11.2023 - Current

Waiter bartender

Maritim Crystal beach hotel
11.2022 - 06.2023

Waiter

Srinivas hotel
08.2022 - 10.2022

Head waiter

Aurika luxury hotels
03.2022 - 07.2022

Sslc -

Al azhar English medium school

PUC

Shree narayana guru pre university

Bachelor of hotel management - Bschm

Srinivas institute of hotel management and tourism
Mohammed musthafa