MOHAMMED OMER
Sales Consultant
Riyadh
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Sales Consultant
CHBIB ENVIROMENTAL CARE.CO.LTD
07.2023 - Current
- Provided comprehensive training to new staff members, ensuring the highest levels of service quality and professionalism.
- Assisted clients with product selection, effectively matching them with suitable options based on their specific requirements.
- Maintained a high level of product knowledge, enabling effective recommendations based on customer needs.
- Demonstrated expertise in both sales and technical aspects, contributing to a well-rounded skillset that drove results across all areas of responsibility.
- Resolved customer complaints swiftly and professionally, leading to increased trust in company offerings.
- Managed client accounts with diligence, resulting in strengthened relationships and improved retention rates.
- Maintained receipts and trip mileage to properly file on-time expense reports.
- Handled customer inquiries and requests via phone, fax and email to determine parts and service needs.
- Input customer sales information into POS system to process orders.
Sales Consultant
Al Bedaya
04.2020 - 10.2022
- Conducted market research to stay informed of industry trends, competitor activities, and emerging opportunities.
- Developed comprehensive understanding of product offerings in order to effectively communicate benefits to prospective customers.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Managed a portfolio of key accounts; consistently hitting quarterly targets whilst maintaining excellent levels of customer satisfaction.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Sales Consultant
United Colors Of Benetton
07.2017 - 05.2019
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Skillfully managed complex deals by effectively coordinating with internal teams, such as finance and legal departments, to ensure timely completion.
- Expanded company reach by establishing new connections with potential clients at industry events and conferences.
- Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
Education
M S Junior Collage
Hyderabd India 04.2001 -
Bachelor of Arts -
Andhra University
04.2001 -
Skills
- Sales funnel management
- Customer liaison
- Product and service knowledge
- Industry Trends
- Project Management
- Lead Generation
- Strategic Planning
- Customer Relationship Management
- B2B Sales
- Customer Service
- Sales Forecasting
Timeline
Sales Consultant
CHBIB ENVIROMENTAL CARE.CO.LTD
07.2023 - Current
Sales Consultant
Al Bedaya
04.2020 - 10.2022
Sales Consultant
United Colors Of Benetton
07.2017 - 05.2019
M S Junior Collage
04.2001 -
Bachelor of Arts -
Andhra University
04.2001 -
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