Proven Export Document Controller with a track record of enhancing customer satisfaction and optimizing supply chain processes at Globus Global Trade Import & Export. Expert in export documentation and customs regulations compliance, coupled with strong leadership abilities. Demonstrated success in improving efficiency and fostering team productivity.
Diligent Document Controller with experience managing high-volume data and documentation throughout project lifecycles. Organized and proactive with technically-sound knowledge of contracting methodologies for responsive information processing.
Overview
5
5
years of professional experience
Work history
Export Co ordinator & Document controller
Masum Logistics
Riyadh, Saudi Arabia
01.2024 - Current
Achieved improved operational efficiency through regular updates of document control procedures.
Streamlined document retrieval by implementing an efficient filing system.
Overseas preparation of commercial documents in exports
Managed the flow of both electronic and hard copy documents efficiently, thereby enhancing overall organizational effectiveness.
Preparing and editing letters, reports, memos, and emails
Develop and maintain a filing system.
Facilitated smooth workflow by providing required documentation to respective departments on time.
Coordinated closely with finance teams to ensure accurate invoicing of clients while adhering to international trade agreements
Enhanced customer satisfaction with timely shipments and accurate documentation through meticulous attention to detail
Supported management decision-making by providing detailed reports on export activities, highlighting areas of strength as well as opportunities for improvement
Handles recordkeeping requirements to support timely payment of shipments.
Coordinated communication between suppliers, customers and transporters for smooth transactions.
Assisted sales team in preparing cost estimates for potential clients.
Achieved improved operational efficiency through regular updates of document control procedures.
Document Controller & Logistics Manager
Globus Global Trade Import & Export
Hyderabad, India
10.2020 - 12.2023
Enhanced team productivity with prompt resolution of document-related issues.
Receiving customers enquiries regarding shipments & provide all details to them.
Organized, filed and stored electronic and physical files to maximize traceability.
Improved data accuracy through meticulous verification of all incoming and outgoing documents.
Co-ordination with our team, CHA broker agents & deal the customers requirement with good price
Provide to the customers type of shipments details & freights
Preparing shipments related documents BL, PL, CI, COC certificates etc
Provide an administrative support to the Director General and Purchase Manager
Monitoring the office staffs and to ensure the proper administration and maintenance of the daily functioning of the office
Control the shipment documents, drawings, calculations, etc., with log sheets which submitted to the client, & other international import companies
Preparation of Proforma Invoices and Suppliers Invoices related to the materials and shipments progress and work done
Followed up with customers to resolve inquiries.
Supervisor and Warehouse Manager
FHAXLivelihood Pvt.Ltd FMCG (CESTAMART)
Hyderabad
09.2019 - 09.2020
Warehouse Operations: Planning, organizing, and coordinating warehouse operations, including order fulfillment, shipping, receiving, and returns
Ensuring adherence to standard operating procedures (SOPs) and implementing process improvements to enhance efficiency
Equipment and Facility Management: Maintaining and managing warehouse equipment, such as forklifts, pallet jacks, and conveyors
Conducting regular inspections and coordinating repairs or replacements as necessary
Overseeing facility maintenance and ensuring a clean and organized warehouse environment
Safety and Compliance: Promoting and enforcing a culture of safety in the warehouse
Ensuring compliance with occupational health and safety regulations
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)