Mohammed Rashad
Senior Sales Manager || Store Manager
Riyadh
Summary
Results-oriented Senior Sales Manager with over 5 years of experience in driving sales growth and leading high-performing teams. Proven track record of exceeding targets and enhancing customer satisfaction through strategic account management and relationship building. Skilled in market analysis and implementing innovative sales strategies to maximize revenue. Strong leadership abilities focused on mentoring team members and leveraging data-driven insights to optimize sales processes.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Store Manager
Bright Point Lights
10.2021 - 01.2024
- Managed daily store operations, including inventory control, cash management, and opening/closing procedures, ensuring smooth and efficient functioning of the store.
- Ensured a clean and safe environment for customers and employees by enforcing safety protocols and cleanliness standards, resulting in a 15% improvement in customer satisfaction.
- Supervised recruitment, training, and mentorship of 3 new staff members, enhancing customer service quality and product knowledge through targeted training programs.
- Conducted point of sale opening and closing procedures, ensuring 100% accuracy in cash reconciliation and transaction processing.
- Developed innovative visual merchandising displays and store layouts, boosting sales by 8% through enhanced product visibility.
- Implemented cost-saving measures and optimized inventory management strategies, increasing store profitability by 10% while reducing overstock and minimizing product waste.
- Addressed customer complaints promptly and professionally, achieving a 95% customer satisfaction rate through efficient issue resolution.
- Maintained optimal product levels and inventory accuracy by organizing stock rooms and implementing an efficient stock rotation system, reducing stock loss by 12%.
- Increased employee performance by 20% through hands-on training and guidance in customer service, leading to an enhanced shopping experience for customers.
Real Estate Consultant
M Cube H Developers
12.2020 - 08.2021
- Communicated with clients to understand property needs and preferences, tailoring property recommendations and securing long-term relationships.
- Grew client base by 15% through targeted networking efforts, leading to increased referrals and repeat business.
- Successfully sold one luxury villa, generating ₹5M in revenue for the company.
- Developed 5+ qualified leads through targeted prospecting and making 200+ cold calls per week, contributing to future sales opportunities.
- Provided expert consultation to prospective buyers, showcasing the villa’s features and benefits, resulting in a 20% higher conversion rate among qualified leads.
- Conducted market research and analysis to determine competitive pricing and sales strategies, reducing time to sale by 10%.
- Managed client relationships throughout the buying process, achieving 100% client satisfaction by addressing concerns and facilitating a smooth transaction.
Real Estate Consultant
Clairra Group
10.2018 - 11.2020
- Managed leasing and subleasing transactions for labor camps, warehouses, and land, securing long-term contracts and generating over 500 Thousand Qatar Riyals in revenue.
- Developed a pipeline of 20+ qualified leads for residential properties, including apartments and villas, through cold calling, networking, and client referrals.
- Provided expert consultation to clients seeking commercial and residential properties, resulting in a 15% increase in deal closures.
- Negotiated favorable lease agreements, optimizing terms for both clients and the company, while ensuring compliance with local real estate regulations.
- Built strong relationships with landlords, tenants, and corporate clients, achieving a 95% client satisfaction rate through proactive communication and personalized service.
- Coordinated property viewings and site inspections for potential tenants, showcasing features and benefits to enhance deal conversion rates.
- Prepared detailed quotations and agreements for clients, ensuring accuracy and compliance with local real estate regulations, which improved contract finalization speed by 15%.
Sales Executive
MERCY DRILL BIT
08.2017 - 08.2018
- Conducted direct sales by visiting 10+ retail shops weekly, effectively promoting and selling products, resulting in a 10% increase in sales volume.
- Developed and maintained strong relationships with retail partners, enhancing customer loyalty and driving repeat business.
- Gathered customer feedback on products and services, relaying insights to management to inform product development and improve overall customer satisfaction.
- Managed inventory levels at retail locations, ensuring optimal stock availability and timely replenishment to prevent stockouts.
Education
Bachelor of Arts - Bachelor of Business Administration
SNES College of Arts, Commerce And Management
Calicut 06.2014 - 04.2017
Skills
- Sales Techniques
- Cold Calling
- Negotiation Skills
- Lead Generation
- Client Management
- Customer Service
- Inventory Management
- Product and Service Expertise
- Retail Sales
- Verbal Communication
- Attention to Detail
Additional Information
Iqama Status: Transferrable Iqama
Timeline
Store Manager
Bright Point Lights
10.2021 - 01.2024
Real Estate Consultant
M Cube H Developers
12.2020 - 08.2021
Real Estate Consultant
Clairra Group
10.2018 - 11.2020
Sales Executive
MERCY DRILL BIT
08.2017 - 08.2018
Bachelor of Arts - Bachelor of Business Administration
SNES College of Arts, Commerce And Management
06.2014 - 04.2017
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