MOHAMMED REEFDEEN
Riyadh,Saudi Arabia
Summary
Driven professional with focus on fostering positive employee relations and organisational development. Demonstrates strong communication and problem-solving skills, combined with solid understanding of HR principles. Ready to contribute to creating supportive and productive workplace environment.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Sales Executive
Al Bawardi Tools And Hardware Co.,LLC
Riyadh
01.2023 - 03.2025
- Account Management: Developed and maintained strong relationships with key clients, ensuring their needs were met and expectations exceeded, resulting in a [10] % increase in customer retention
- Sales Negotiation: Negotiated contracts, pricing, and discounts with clients, ensuring mutually beneficial terms while maintaining company profitability
- Sales Presentations: Delivered product demonstrations and presentations to potential clients, highlighting key features and benefits, and converting prospects into loyal customers
- Target Achievement: Met and exceeded monthly, quarterly, and annual sales targets by [25] % through strategic planning, persistence, and relationship-building
- Customer Support: Provided ongoing support and after-sales service to ensure customer satisfaction, addressing issues promptly to retain long-term business
- Market Research: Conducted regular market analysis to identify new opportunities, competitor activity, and emerging trends to stay ahead of the competition
- Collaborative Selling: Worked closely with the marketing and product teams to align sales strategies with company objectives and deliver seamless customer experiences
- Client Relationship Management: Maintained contact with customers throughout sales and pre-delivery process
- Client Relationship Management & Retention: Built long-term relationships with customers and generated referrals from existing clients
- Customer Service & Support: Delivered exceptional customer service, addressing customer queries and handling customer complaints
- Product Knowledge Management: Maintained an extensive knowledge of all products offered, assisting in informative customer interaction
- Sales Strategy & Customer Needs Analysis: Understood customer needs to craft exceptional sales journeys
- Repeat Business Development: Developed customer loyalty with excellent customer service, leading to repeat business
Store In-charge
Al Bawardi Tools And Hardware Co.,LLC
Riyadh
06.2021 - 12.2022
- Inventory Management: Oversaw accurate stock management, conducted regular audits, and ensured timely reordering to maintain optimal inventory levels
- Product Displays: Created professional, attractive product displays and promotional setups to maximize product visibility and drive sales
- Customer Inquiries: Responded to customer inquiries, provided product recommendations, and ensured all customer needs were met with a high level of service
- Sales Assistance: Supported sales efforts by assisting customers on the floor, upselling products, and achieving store sales targets
- Store Operations: Maintained store organization, cleanliness, and adherence to safety protocols to ensure a safe and welcoming environment
Education
Bachelor of Engineering - Mechanical
Mohammed Sathak A.J College for Engineering
Chennai 06.2017 - 05.2021
Skills
- Sales techniques
- Relationship-building
- Customer service excellence
- Computer literacy
- Business development
- Client relationship building
- Meeting sales targets
- Marketing and sales strategies
- Microsoft Office Suite
Personal Information
Saudia License
Personal Information
Date of birth: 02/07/99
Languages
Arabic
Upper intermediate
B2
English
Upper intermediate
B2
Hindi
Upper intermediate
B2
Urdu
Upper intermediate
B2
Malayalam
Upper intermediate
B2
Tamil
Advanced
C1
Timeline
Sales Executive
Al Bawardi Tools And Hardware Co.,LLC
01.2023 - 03.2025
Store In-charge
Al Bawardi Tools And Hardware Co.,LLC
06.2021 - 12.2022
Bachelor of Engineering - Mechanical
Mohammed Sathak A.J College for Engineering
06.2017 - 05.2021
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