Mohammed Saad
Dammam,Saudi Arabia
Summary
An experienced and results-oriented airline sales executive with over 7+ years of successful track record in developing and managing key accounts, generating new business opportunities, and exceeding sales targets. Skilled in negotiating contracts, building strong relationships, and delivering excellent customer service. Proficient in Microsoft Office and market research tools. Seeking to leverage my expertise and passion for the airline industry in a challenging and rewarding role.
Overview
11
11
years of professional experience
Work history
Sales Executive
Jazeera Airways
01.2022 - Current
- Achieve the assigned target budget, yield & passenger
- Manage flight loads along with RM for the fares and connections
- Competitor analysis and benchmarking of flights with OAL
- Identify the business opportunities with assigned trade partners
- Develop and execute Sales and Marketing plans for the EP region
- Manage and cultivate strong working relationships with travel trade partners and corporations
- Diversify and grow new business segments
- Prepare regular sales and marketing reports
- Educate the trade about our latest updates, new routes, frequency, services, promos & likewise
- Cooperate on selected cross-promotion activities
- Negotiating the terms of an agreement and closing sales
- Understand customers' businesses and requirements
- Any other tasks, as assigned by the Management
- Act as the main point of contact between key clients and internal teams
- Prepare reports and statistics for the development of sales
- Reviewing sales performance and aiming to meet or exceed targets
- Address and resolve key clients' complaints and provide timely and effective customer care and after-sales service
- Represent the organization at trade exhibitions and events.
Key Account Executive
Air Arabia
08.2015 - 01.2022
- Eastern Province, Al-Jouf & Tabuk, Identifying new opportunities to maximize sales by adopting different channels such as existing/new travel agencies, corporations, and online portals in the assigned area
- Frequently field visiting to identify key contacts and decision makers in travel agencies; making appointments and conducting meetings to educate and influence them to promote Air Arabia products and services
- Developing and maintaining effective business relationships with travel agencies, tourism companies, as well as individual agents and trade companies, to increase distribution, enhance business, and grow sales
- Maintaining rapport with the key customers in the respective area with an accurate database
- Conducting, benchmark analysis to stay abreast with competitors' position, market conditions, and customer needs affecting market trends
- Recognizing the unique needs of the assigned area/territory versus Air Arabia products and services; evaluating flights and fares with the Sales Manager/Revenue Management Team
- Preparing timely sales performance reports for the respective Manager to agree on necessary action and ensure the required load factors.
Senior Technical Support Engineer
Sabre Corporation
10.2012 - 10.2014
- Al-Jouf, Gassim, and Abha
- Responding to customer inquiries and issues via phone, email, chat, or remote access tools
- Troubleshooting and resolving hardware, software, network, and connectivity problems related to Sabre products and services
- Installing, configuring, updating, and maintaining Sabre products and services on customer devices
- Providing training and documentation to customers on how to use Sabre products and services effectively
- Escalating complex or unresolved issues to senior technical support staff or product managers
- Documenting customer interactions and transactions using Sabre's knowledge base system
- Following up with customers to ensure satisfaction with the resolution of their issues
- Updating the inventory data and prepare the inventory report to share with management.
Education
Bachelor of Computer Application - Computer Science
Sikkim Maniple University
Diploma - NET Technology
NIIT
Skills
- Market and competitive analysis
- Relationship management
- Brand-building strategies
- Presentations and proposals
- Excellent communication skills
- Key account development
- Sales goal attainment
- Communication skills
- Time management
- Team building
Languages
English
Advanced
Hindi
Native
Arabic
Intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Timeline
Sales Executive
Jazeera Airways
01.2022 - Current
Key Account Executive
Air Arabia
08.2015 - 01.2022
Senior Technical Support Engineer
Sabre Corporation
10.2012 - 10.2014
Bachelor of Computer Application - Computer Science
Sikkim Maniple University
Diploma - NET Technology
NIIT
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