MOHAMMED SAAD SOLIMAN

• Lead pharmacy operations and commercial execution across a multi-site portfolio, focusing on revenue, service quality, operational discipline and team development.
• Guided supervisors and pharmacy teams through KPI reviews and performance improvement plans, enhancing operational outcomes and team accountability.
• Partnered with Network Development, HR, Commercial, Marketing and other functions to address openings, workforce needs and business challenges, ensuring alignment with operational standards.
• Coordinated cross-functional operational response to government-led demolition activity, minimising disruption to pharmacy services in South Jeddah.
• Support execution of online pharmacy services and Click & Collect alongside core in-store operations, helping teams deliver a consistent customer experience.

• Managed pharmacy teams across diverse markets, ensuring alignment of sales goals, staffing needs, customer service excellence, and operational standards.
• Collaborated with supervisors to translate business priorities into actionable store strategies and performance evaluations.
• Acted as operations stakeholder in pharmacy launches, ensuring site readiness and adherence to consistent operational practices.
• Gained nearly 9 years of experience in pharmacy operations.

• Supervised store teams, supported daily operations, coached pharmacists, and ensured adherence to service standards, sales goals, and SOP compliance.
• Conducted comprehensive audits to ensure regulatory compliance.
• Implemented effective stock rotation system preventing drug expiry issues.
• Resolved conflicts within the team effectively, maintaining a harmonious work environment.
• Gained approximately 6 years of experience in various roles within the industry.

• Provided community pharmacy services, including prescription support and patient counselling, ensuring adherence to professional standards and enhancing patient care.
• Enhanced patient care by providing accurate medication information and advice.
• Checked dosages carefully prior to dispensing prescriptions; ensured patient safety.
• Kept accurate records of all dispensed items, adhering strictly to legal requirements.
• Worked in community pharmacy for approximately three years, providing essential services to patients.

GPA: Excellent