Mohammed Sabri

Key Responsibilities & Achievements

• Managed and maintained the school’s entire IT infrastructure, including network switches, firewalls, modems, access points, and internet distribution, ensuring stable and high-performance connectivity.
• Oversaw network security and firewall configurations for all end-user devices.
• Administered and monitored CCTV systems and biometric attendance (ZKTeco) devices, ensuring smooth operation and data accuracy.
• Provided full IT support for end-users, including PCs, laptops, smart boards, printers, projectors, and classroom technology; performed installations, maintenance, troubleshooting, and software updates.
• Managed VoIP/IP telephony systems and telephone extensions, ensuring seamless internal communications.
• Administered Microsoft 365, Azure, and school email systems, including account management, licensing, permissions, and troubleshooting.
• Maintained the school’s ERP system and educational platforms, ensuring continuous operation and resolving technical issues.
• Managed external service platforms and communication systems, ensuring smooth operation and timely resolution of support requests.
• Conducted system monitoring and reporting, ensuring all IT systems run smoothly, with no downtime or technical issues.
• Coordinated on-site and remote IT support, acting as the primary point of contact for all technical matters.

• Integrated group addresses from ETS files into customized programs for lighting, air conditioning, curtains, and doors using ThinkNX and Control 4.
• Implemented mobile user programs for seamless remote control, enhancing user-friendly automation.
• Activated command devices, ensuring efficient communication between systems and troubleshooting when necessary.
• Optimized automation processes to enhance overall system performance.
• Managed pricing and data entry tasks, creating accurate client quotations using office programs.
• Utilized AutoCAD and PowerPoint to prepare plans, systematically inputting device numbers into Excel.
• Calculated and compiled costs for each floor, providing a detailed breakdown and final total with added value.
• Conducted on-site visits, communicated with workers, and supervised project progress to ensure high-quality workmanship.
• Engaged with customers, addressing inquiries and providing updates on project status.