MOHAMMED SADIQUE
RIYADH
Summary
Outgoing Office Administrator with 3 years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Personable and dedicated Customer Service Representative with extensive experience in Call centre industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Experienced and proactive Store Manager offering 2 years of progressive warehouse settings serving Medical & Construction industry needs. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
10
10
years of professional experience
Work History
Office Administrator, Store Manager
Advanced World Of Trading, LLC
Riyadh
12.2016 - Current
- Processed financial documents, contracts, expense reports and invoices.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Filtered emails based on importance and escalated issues to leadership.
- Automated office operations by managing client correspondence and data communications.
- Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
- Recorded board of directors proceedings by preparing agendas and minutes.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Updated and maintained store signage and displays.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Data Entry Analyst
Nexval Infotech Pvt. Ltd.
Kolkata
02.2013 - 12.2016
- Verified outdated data and implemented necessary changes to records.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Reviewed, corrected or deleted data, verifying customer and account information.
- Maintained database by entering new and updated customer and account information.
- Exceeded quality goals to support team productivity.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Identified and corrected data entry errors to prevent duplication across systems.
Customer Service Representative
Magus
Kolkata
05.2010 - 02.2013
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- Improved customer service wait times to mitigate complaints.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Commerce - General Studies
Acharya Jagadish Chandra Bose College
Kolkata07.2014
High School Diploma -
Islamia High School
Kolkata05.2010
Skills
- Administrative Support
- Bookkeeping
- Staff Management
- Office Management
- Customer Service
- Contract Administration
- Supply Management
- Expense Reporting
- Team Supervision
- Data Entry
- Operations Management
- Workforce Management
- Inventory Control
- Billing
- Invoicing and Billing
- Sorting and Labeling
- Workflow Optimization
- Report Preparation
- Credit and Collections
- Scheduling and Calendar Management
- Business Administration
- Mail Handling
- Accounts Payable and Receivable
- CRM and Office Management Software
- Project Management
- Technical Support
- Customer Relations
- Travel Coordination
- Organizational Skills
Languages
Hindi, English, Arabic, Urdu, Bengali
First Language
English
Advanced
C1
Hindi
Proficient
C2
Urdu
Intermediate
B1
Urdu
Proficient
C2
Bengali
Intermediate
B1
Football, Listing Music & reading Books
Jagadishf of the daily grind and allows you to relax. Of all hobbies in the world, I like music the most. For me, music is the best hobby ever. You should look around and you can see that music is everywhere.
Reading is a good hobby because it improves our mental health, general knowledge, writing skills and you can even make a career out of it. Books can also take you to places you’ve never been before!
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Office Administrator, Store Manager
Advanced World Of Trading, LLC
12.2016 - Current
Data Entry Analyst
Nexval Infotech Pvt. Ltd.
02.2013 - 12.2016
Customer Service Representative
Magus
05.2010 - 02.2013
Bachelor of Commerce - General Studies
Acharya Jagadish Chandra Bose College
High School Diploma -
Islamia High School
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