Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Mohammed Sami

Mohammed Sami

Tabuk

Summary

Dynamic Facility Manager with a proven track record at EFS Facility Services, specializing in facilities and operations management. Expertise in Aconex and CAFM enhances efficiency in supplier contracts management and team leadership. Achieved 100% SLA and KPI compliance while fostering strong client relations, reflecting exceptional project management and cost control skills. Career aspirations include leveraging facility management expertise to drive operational excellence in a forward-thinking organization.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Facility Manager

EFS FACILITY SERVICES
Tabuk
09.2020 - Current
  • Managed TFM services includes 90 service lines for all NEOM Sites which had major service lines are Electrical Systems, Mechanical Systems, HVAC systems, Internal & External Structure, FF&E, Fabric & Decoration, MV/LV Systems, Generators, ELV & Lightening systems, Roads, Footpath, Signages, Kitchen Equipment, Building Management System (BMS), etc
  • O&M Management & Administration Services including Staff Resourcing, Task Planning, HSE & FLS planning, SLA & KPI management & reporting, Statuary Compliance, Risk Identification & Mitigation, Training Planning and Business Continuity Plan
  • MEP Operations & Maintenance Services including Electrical System, Mechanical System, Building Fabric and FF&E Maintenance, Public Realm Hard Surface & Sports Facilities Maintenance
  • Soft Services including External, Internal & High-Level Cleaning, Soft Landscape, Horticulture, Indoor Plant, and Irrigation systems maintenance
  • Waste Management including waste collection & removal including segregation, transfer to central waste facility, data collection by weight & record for future statistics, disposing general waste at landfills and engaging specialized subcontractor for hazardous & Medical waste
  • Asset Management Services including CAFM system, support & Administration, 24/7/365 operations, response to corrective, emergency & planned work orders
  • Fire & Emergency Response Services including Fire monitoring, Fire Fighting base operations & Fire response service 24/7/365
  • Health & Safety Services including Hazard Identification, Risk Assessment, Risk Control & Safety Audit to create a safe workplace and environment
  • Pest Control Services including Inspection, detection, monitoring, treatment pesticide application, preventive & reactive services
  • Logistics Support Services including Store, consumables, transfer of material & event management support
  • Manages and coordinate directly to team to provide support & training, resource allocation delegate task to Project Manager, Facility Manager, Soft Service Manager, AFM, HSEQ officer, Finance team & Document controller, etc
  • Manages client request for upcoming events, variation work, emergency request and present them future improvement plan in monthly meeting
  • Work with team at Project Planning, visual inspection, Condition Audit, Root Cause Analysis, Report, Project Development of the due diligence reports and findings, Energy Management Plans, Inspection of checklist, Management of specialized subcontractors and make sure they deliver the services as per Key Performance Indicators (KPI), Service level agreement (SLA) and Standard Operating procedures (SOP)
  • Regular reporting to client, updating on status, flagging any barriers to accomplishment, and identifying opportunities for improvement
  • Assist the client to implement the FM strategies, policies and procedures
  • Ensure that all tasks assigned individually and to the team collectively are completed as planned
  • Work on CAFM system to follow up tasks, calls & complains coming from client, follow up with team and Sub-contractor for accomplishment
  • Attends weekly meetings and gets involved with team to support them to accomplish weekly targets
  • Coordinate with all company’s departments (Procurement, HR, Transportation)
  • Support team to negotiate with Suppliers in Prices, Specifications, Payment & Delivery of material at projects
  • Adherence to SLA and KPI as per contractual requirements
  • Make sure that team to achieve 100% SLA & KPI in all service lines
  • Track the variation approval & support finance team to submit the invoice to client
  • Control the P&L of the project
  • Support finance team to prepare the yearly budget
  • Work with team to prepare a glide path & provide the sustainable saving solutions to client
  • Make sure the HSEQ Officer, BCP team, FERS (Fire Emergency Response Services) team & ERS (Emergency Response Services) team is aligned with their plan & conducting mock drill as per schedule
  • Support team to develop a culture of safety at workplace
  • Support client to implement asset management plan which including asset capturing, tagging, prepare a Preventive Planned Maintenance, asset life management, etc
  • Prepare & implement Utilities Services Contingency plan to make sure business is always continue where power generation source is Diesel Generator and water supplies through tankers

Document Controller

Waad Al Shamal Power Plant - General Electric
Riyadh
08.2016 - 08.2020
  • Coordinate and prioritize work requests to meet project and construction requirements
  • Register and maintain documents in the Electronic Document Management Systems
  • Understand and maintain document management objectives in accordance with the job function
  • Ensure external engineering contractors follow the standard, procedures work instructions and specifications
  • Timely submission and distribution of reports & data to the Project Management Team as per project distribution matrix
  • Perform disposal of obsolete documents during project close out in accordance to project requirement
  • Undertake audit processes and procedures upholding the principles of continuous improvement
  • Manage transmittal of information between Company and Contractor and project and other company organizations ensuring appropriate database/log entries for tracking purposes

Project Support/Document Controller (Sadara Project)

Ala Abdulhadi & Khalifa Al Hawas Consulting Engineering Co. (AHCEC)
Khobar
02.2014 - 05.2016
  • Proven experience with Electronic Document Management System (EDMS)
  • Knowledge of document control processes and systems on projects and knowledge of the interface management with vendors will be required
  • Knowledge of engineering documents and approval processes within projects
  • Working knowledge and experience in different types of filing systems and good communication and interpersonal skills
  • Willingness to be located at the Construction site during the construction period
  • Computer skills MS Office, Word, Excel, Outlook, Microsoft Teams/SharePoint
  • Attention to detail
  • Able to work independently

Senior IT Support

INFINITE TECHNOLOGIES
Hyderabad
03.2009 - 01.2014
  • Prioritize work and set expectations for all incidents and requests
  • Document knowledge based tech notes and articles
  • Analyze, troubleshoot and resolve reported issues (software, hardware and processes) using a logical and systematic approach
  • Document all support incidents for data reporting purposes
  • Provide day to day desktop support
  • Provide prompt and accurate feedback to customers
  • Additional projects and duties as required to support the growth of the IT department
  • Manage external support vendor and resources
  • Oversee the development of and validate business functional requirements
  • Validate resource requirements and develop cost estimates
  • Identify and escalate issues as needed
  • Conduct meetings and prepare presentations to share ideas and findings

Technical Support Executive

Sutherland Global Services
Chennai
10.2007 - 01.2009
  • Transmit Tele performance and our client values in every interaction
  • Handle and carefully respond to all customer inquiries before, during and after their buying cycle by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
  • Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
  • Work with confidential customer information and treat it sensitively
  • Use software to source and input customer data accurately as related to the inquiry
  • Completes all training and development activities in timely manner
  • Understanding of escalation handling procedure

Customer Service Executive

Hyderabad
07.2004 - 09.2007
  • Resolving customer complaints brought to your attention
  • Creating policies and procedures
  • Planning the training and standardization of service delivery
  • Selecting and hiring new staff
  • Maintaining a pleasant working environment for your team

Education

Diploma in Electrical Engineering -

KCT Polytechnic
04-2006

Intermediate -

Shadan Junior College
India
01.2003

S.S.C. -

St. Joseph High School
India
01.1999

Skills

  • Aconex
  • CAFM
  • Supplier contracts management
  • Leadership and supervision
  • Computer Hardware
  • Project Management
  • Facilities management
  • O&M management
  • Client relations
  • Cost control

Certification

  • Certified Facility Management Professional (FMP) from IFMA
  • ISO 45001:2018 - Lead Auditor
  • Introduction to Quality Management
  • Diploma in Human Resources
  • Certification in Hardware & Networking
  • Certification in Computer Accounting Packages

Timeline

Facility Manager

EFS FACILITY SERVICES
09.2020 - Current

Document Controller

Waad Al Shamal Power Plant - General Electric
08.2016 - 08.2020

Project Support/Document Controller (Sadara Project)

Ala Abdulhadi & Khalifa Al Hawas Consulting Engineering Co. (AHCEC)
02.2014 - 05.2016

Senior IT Support

INFINITE TECHNOLOGIES
03.2009 - 01.2014

Technical Support Executive

Sutherland Global Services
10.2007 - 01.2009

Customer Service Executive

07.2004 - 09.2007

Diploma in Electrical Engineering -

KCT Polytechnic

Intermediate -

Shadan Junior College

S.S.C. -

St. Joseph High School

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Mohammed Sami