Mohammed Sha'ath
Riyadh,Saudi Arabia
Summary
High-impact pre-sales manager with 5+ years of experience driving revenue growth and customer success. Proven expertise in solution design, product demonstrations, competitive analysis, and proposal development. Adept at leading and motivating teams to achieve aggressive sales goals in a fast-paced environment. Deep understanding of IT and a passion for exceeding customer expectations.
Overview
17
17
years of professional experience
40
40
years of post-secondary education
1
1
Certificate
Work History
Presales Manager
Hawsabah IT Company
Riyadh, KSA
08.2019 - Current
- Plan sales strategies in response to customers.
- Qualifying leads by Evaluating potential customers to determine their needs, budget, and decision-making process.
- Understanding customer needs by Meeting with customers to understand their business challenges and pain points.
- Answering customers' RFP's and RFI's for local and global sales teams.
- Maintain excellent communications with customer.
- Prepare sales proposals and train other sales representatives from time to time.
- Negotiating contracts and Collaborating with sales teams to negotiate fair and profitable contracts with customers.
- Developing proposals by Creating compelling proposals that addressing customer objections.
- Actively supports sales team with solution advice, proposals, presentations, and other customer communications.
- Researching competitor offerings by Analyzing competitor products and services to identify their strengths and weaknesses.
- Analyzes and provides support to deals in pipeline where needed.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Presenting proposals to customers.
- Answering technical questions by Providing customers with detailed information about product's functionality and benefits.
- Preparing and delivering product demonstrations
- Building new and strong relationship with new and existing vendors.
- Attending IT events to Stay up-to-date on new technologies by attending webinars, online sessions to stay informed about latest technology.
- Collaborating with other departments to ensure smooth and effective process.
Product manager
El Ajou Group
Riyadh, KSA
06.2012 - 07.2019
- Monitored market trends and competitor performance and analysed gaps to update promotional strategies and maximise sales.
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
- Collaborated with sales, marketing and support teams to launch products on time and within budget.
- Managed product development cycle, prototyping designs and coordinating mass production.
- Increased revenue by launching new product lines.
- Championed customer experience throughout product development process.
- Prioritised product backlog to achieve goals and targets.
- Implemented research findings into product development through design team collaboration.
Sales engineer
Al Gosaibi Information System
Riyadh, KSA
09.2006 - 05.2012
- Assisted clients to select products or services best suited to needs.
- Handled multiple enquiries whilst maintaining outstanding customer service.
- Actioned client feedback to improve goods and services provided.
- Prepared accurate cost estimations on equipment installation and maintenance.
- Communicated complete legal guidance for purchased devices.
- Negotiated profitable sales contracts to achieve revenue targets.
- Adapted client orders to meet evolving business needs and maintain loyalty.
- Built rapport with new and existing customers to boost client retention.
- Initiated new business through tactical prospecting.
- Arranged regular meetings with clients to engage with new products and services.
- Presented device features and qualities to showcase business benefits.
Education
Business Network and System Management - IT
Philadelphia University
Amman / Jordan 04.2001 - 03.2005
High Advance Diploma - Computer Network
Sterling College
Sydney / AustraliaSkills
- Performance development planning
- Accurate and Detail-oriented
- Leadership skills
- Management skills
- Teamwork
- Problem-solving
- Motivation
- Analytical skills
- Outstanding communication
- Negotiation skills
- Flexibility
- Prioritizing
- Stress resilience
- Time management skills
- Interpersonal skills
- Perseverance
Languages
Arabic
Native
English
Fluent
Certification
- CCNA - Cisco Certified Network Associate
- NSE 1 , 2 & 3 - Fortinet
- HPE Aruba Sales Certificate
- Dell EMC data storage
Timeline
Presales Manager
Hawsabah IT Company
08.2019 - Current
Product manager
El Ajou Group
06.2012 - 07.2019
Sales engineer
Al Gosaibi Information System
09.2006 - 05.2012
Business Network and System Management - IT
Philadelphia University
04.2001 - 03.2005
High Advance Diploma - Computer Network
Sterling College
Experience of Technology Solutions
Network Solution
- Switching , Routing and FW
- Wireless Solution
- Network Security Solution
- Datacenter Solution
- Infrastructure Solution
- Network Monitoring Solution
- Storage and Backup Solution
AV Solution
- Videowall Solution
- Commercial Display
- Meeting Room Solution
- Interactive Display
- Projection Solution
Low Current Solution
- Access Control Solution
- Video Surveillance
- UPS Solution
- Flooring Solution
- IP Telephony Solution
Similar Profiles
Mohamed Kamel Abdul RazekMohamed Kamel Abdul Razek
Senior Data Warehouse & BI Developer at Hawsabah, GASTATSenior Data Warehouse & BI Developer at Hawsabah, GASTAT
Rakan Eid AlmutairiRakan Eid Almutairi
Software Engineer at HawsabahSoftware Engineer at Hawsabah
Joseph KerwinJoseph Kerwin
Spotter Driver+ at Labor Services Company / Donaldson CompanySpotter Driver+ at Labor Services Company / Donaldson Company