Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Otherskills
Skillsprofile
Timeline
Generic
MOHAMMED SHAHBAZ HUSSAIN

MOHAMMED SHAHBAZ HUSSAIN

RIYADH

Summary

Proven SCM/Order Desk Assistant at LG Electronic, adept in enhancing operational efficiency by over 30% through expert coordination and communication. Skilled in leveraging organizational and commercial awareness to drive successful outcomes. Excelled in teamwork, significantly improving import shipment processes and customer satisfaction. Demonstrated proficiency in GERP system management and strategic planning.

Overview

18
18
years of professional experience
1
1
Certification

Work History

SCM / ORDER DESK ASSISTANT

LG ELECTRONIC
04.2023 - Current
  • Coordinate with channels for outbound activities
  • Align with the demand planner and obtain confirmation from the channel
  • Send the SABER Certificate to the supplier to facilitate the inbound shipment
  • Create sales orders in the GERP system and check stock to initiate pick-release
  • Send invoices to customers and prepare LC bank documents for claims
  • Coordinate with the channel for any LC amendments
  • Perform monthly activities such as creating ship-to codes, processing RMAs, re-invoicing, and managing FOCs
  • Follow up on the documents for import shipments and arrange clearance
  • Coordinate with logistics/warehousing 3PL/4PL outsourcing to ensure smooth operations
  • Work closely with the sales support team for order details, sales prices, etc
  • Verify the products inbound details, including CBM for truck loading (20Ft or 40Ft containers)
  • Updating in system and verify the IOD (Information of Delivery) and POD (Proof of Delivery) signed & stamp by the customer at the time of delivery
  • Track the estimated time of delivery to plan for the next shipment

PLANNING COORDINATOR

SECU TRONIC (SECURITY SOLUTIONS & CCTV)
Riyadh
05.2022 - 03.2023
  • Coordinate with the Product Line Planning Manager to prioritize purchasing activities
  • Review and update material planning, ensuring material availability
  • Track orders and confirm system lead times, delivery dates, and costs
  • Coordinate with finance and logistics teams to resolve invoice discrepancies as per the Purchase Order (PO)
  • Review purchase orders until they are fully closed
  • Identify opportunities for improvement and implement actions to achieve efficiencies
  • Review planned orders, create requisitions for purchased items, and manage the approval process

SHOWROOM SUPERVISOR

VIGG ELECTRONICS
HYD
04.2018 - 06.2021
  • Supervise all sales and marketing activities within the showroom
  • Design and implement advertising materials to promote the business
  • Maintain administrative functions, including relevant reporting and planning systems
  • Oversee cash and payment systems in accordance with company procedures and policies
  • Plan and implement shop merchandising, layout, and customer traffic flow
  • Supervise selling and customer service activities, ensuring staff competence
  • Upload promotional and exhibition photos and videos on social media
  • Optimize and sustain sales performance, profitability, and customer satisfaction
  • Implement all marketing activities in the showroom according to the agreed budget to sustain market leadership and ensure healthy growth rates

MARKETING SUPERVISOR

UNITED YOUSEF M. NAGHI CO LTD (LG DIVISION)
JEDDAH
05.2013 - 12.2017
  • Handle marketing activities and register the budget with LG
  • Coordinate with suppliers and Naghi staff to collect artwork, sell-out data, sell-in data, credit notes, supplier invoices, delivery notes, SOAs, and evidence of activities
  • Maintain a marketing activity list and claim files, including records of settled claims, ongoing activities for underpayments, and other irregularities
  • Interface with the product manager to plan and prioritize purchasing activities for the exclusive dealer LG zone
  • Review planned orders, create requisitions for purchased items, and manage the approval process
  • Plan, develop, and deliver campaigns as agreed, within the timeline
  • Manage the website by uploading the current product line-up
  • Manage social media budgeting, planning, execution, and evaluation of social media campaigns
  • Plan and implement BTL items to achieve successful promotion campaigns
  • Work as part of a team in developing the company’s e-commerce website platform

MARKETING EXECUTIVE

UNITED PARCEL SERVICE (EIRAD HOLDINGS)
RIYADH
08.2010 - 12.2012
  • Provided clients with detailed information on new discounts and offers
  • Briefly explained postal service policies and procedures to ensure client understanding
  • Ensured invoices were accurately credited to corporate customers' accounts
  • Achieved monthly targets by acquiring new business opportunities for the company
  • Conducted market research to identify potential customers, generate inquiries, and submit tailored offers
  • Understanding customer requirements and delivering services that exceed customer expectations

COLLECTION COORDINATOR & SUPPORT STAFF

SAMBA FINANCIAL GROUP (SAUDI AMERICAN BANK)
RIYADH
10.2008 - 07.2010
  • Prepared daily business correspondence and official letters
  • Generated on-demand Management Information System (MIS) reports
  • Compiled and presented collection business reports for management meetings
  • Acted as a backup for Collection or MIS employees during their absence
  • Created recovery and payment reports for MIS purposes
  • Assisted in developing company policies under the guidance of team leaders
  • Generated monthly, weekly, and yearly MIS reports for the Western region
  • Critically evaluated information from multiple sources and reconciled conflicting data
  • Monitored and reviewed overdue accounts for loans and credit cards
  • Set month-to-date targets for each pool within the Western region's collection department
  • Drafted monthly business letters for higher management approvals
  • Conducted monthly cash receipt reviews using the Tallyman system
  • Managed hiring and termination decisions based on collector performance evaluations
  • Handled the creation and deactivation of employee STAR IDs, LAN IDs, Tallyman accounts, and Outlook accounts
  • Served as the overall coordinator for resolving employee issues

SALES OFFICER IN LOAN & CREDIT CARD DEPT.

ABU DHABI COMMERCIAL BANK (ADBC)
DUBAI
10.2006 - 07.2007
  • Assisted clients by delivering detailed presentations on credit cards and loan products, ensuring they understood the offerings
  • Targeted both new and existing customers to grow the client base
  • Consistently achieved monthly sales targets through effective customer engagement strategies
  • Persuaded customers by addressing their specific needs and providing tailored solutions for loan availability, ensuring satisfaction
  • Committed to delivering the best efforts to the bank's overall success

Education

P.G Diploma - Accounting & Finance

Annamalai University
01.2008

Masters in Business Administration - Marketing

Osmania University
Hyderabad
01.2005

Bachelors of commerce -

Osmania University
Hyderabad
01.2002

Board of Intermediate -

St. Joseph Junior College
01.1999

Skills

  • Communication
  • Teamwork
  • Organizational
  • Commercial Awareness

Personal Information

  • Date of Birth: 02/02/82
  • Nationality: INDIAN

Certification

  • GRAPHIC DESIGNING, 01/01/23, Skill Step Course - Photoshop & Illustrator
  • NEBOSH, Pursuing, Gulf Academy of Safety
  • IOSH MS Certified, 01/01/20, Gulf Academy
  • Certified Associated in Project Management, 01/01/12, Nucleus Executive Training Center

Otherskills

Fluent in English & Basic Arabic, High level of competency in MS Office, Digital Marketing & Graphic Designing, KSA and India Driving License, 25180 10612, Z5974396

Skillsprofile

Excellent communication skills developed as part of post-graduation, both oral and written. Presentation given to senior professor of Nizam Institute of Engineering & Technology during project Presentation., Experience of working in many different streams. Adapted and integrated successfully to different culture., Throughout my Post graduation, I have worked Part Time to finance my studies, gaining invaluable experience whilst maintaining good academic portfolio., Aware that biggest single asset for any company is its staff. The need to recruit high-class employees and develop the skills of existing staff is fundamental to a company's growth and success.

Timeline

SCM / ORDER DESK ASSISTANT

LG ELECTRONIC
04.2023 - Current

PLANNING COORDINATOR

SECU TRONIC (SECURITY SOLUTIONS & CCTV)
05.2022 - 03.2023

SHOWROOM SUPERVISOR

VIGG ELECTRONICS
04.2018 - 06.2021

MARKETING SUPERVISOR

UNITED YOUSEF M. NAGHI CO LTD (LG DIVISION)
05.2013 - 12.2017

MARKETING EXECUTIVE

UNITED PARCEL SERVICE (EIRAD HOLDINGS)
08.2010 - 12.2012

COLLECTION COORDINATOR & SUPPORT STAFF

SAMBA FINANCIAL GROUP (SAUDI AMERICAN BANK)
10.2008 - 07.2010

SALES OFFICER IN LOAN & CREDIT CARD DEPT.

ABU DHABI COMMERCIAL BANK (ADBC)
10.2006 - 07.2007

P.G Diploma - Accounting & Finance

Annamalai University

Masters in Business Administration - Marketing

Osmania University

Bachelors of commerce -

Osmania University

Board of Intermediate -

St. Joseph Junior College

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MOHAMMED SHAHBAZ HUSSAIN