Hi, I’m
Mohammed Shiraaj
Dammam
Summary
Goal-oriented manager with distinguished experience in the construction industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Performance-oriented Sales Leader offering an exceptional record of achievement over a 23-year career Tenacious manager with a strategic and analytical approach to solving problems, bringing in customers, and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management skills, and problem-solving skills.
Overview
23
years of professional experience
Work History
Future Lifts Company Ltd Dammam
Sales Operations Manager
11.2022 - Current
Job overview
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- developed processes to boost long-term business success and increase profit levels.
Max Engineering & Consultancy Maldives And Sri Lanka
Sales Operation Manger
12.2020 - 10.2022
Job overview
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- developed processes to boost long-term business success and increase profit levels.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
- Gained extensive knowledge in data entry, analysis, and reporting
- Proven ability to develop and implement creative solutions to complex problems
Fujitech Global Maldives And Sri Lanka
Head of Sales & Marketing
12.2017 - 12.2020
Job overview
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Identified, hired, and trained highly qualified staff by teaching best practices, procedures, and sales strategies.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits by applying proactive management strategies and enhancing sales training.
Universal Building Materiales Jubail
Technical Sales Specialist
11.2015 - 12.2017
Job overview
- Collaborated with customers and asked questions to assess needs and budgets.
- resolved an average of 130 customer issues per month through active communication and dedicated research skills.
- developed a robust pipeline of sales opportunities by maintaining accurate information in CRM.
- Engaged large and medium end-users to deliver the company's total value proposition to increase sales.
- developed a robust pipeline of sales opportunities by maintaining accurate information in CRM.
Industrial Equpment's Service Company Doha
Technical Sales Specialist
01.2013 - 10.2015
Job overview
- Provided customers with exemplary service, helping build lasting, lucrative partnerships.
- Engaged large and medium end-users to deliver the company's total value proposition to increase sales.
- Drove team revenue totals by bringing in top sales numbers. developed a robust pipeline of sales opportunities by maintaining accurate information in CRM.
Hi -Tech Pvt LtdAdulail
Product Manager
02.2011 - 06.2013
Job overview
- Documented user stories, specifications, and product features into a detailed work order.
- Prioritized roadmap in order to achieve product goals and metrics.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Ambathoor Clothing Company Limited Manama
Assistant Project Coordinator
03.2008 - 12.2010
Job overview
- Conducted research and gathered key information for use in upcoming project planning.
- Reviewed documentation to verify conformance with established project criteria.
- Guided project team staff to drive project success.
Aluma systems Global Otad CompanyDammam
Technical Sales Specialist Executive
01.2001 - 12.2007
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Provided professional services and support in a dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
- Worked well in a team setting, providing support and guidance.
Education
MF Treatments , US
GED
07.2023
Cambridge College , Colombo
MBA from Business Administration And Management
02.2022
Montreal Institute, Sri Lanka
GED
01.2021
Montreal Institute, Sri Lanka
GED
01.2021
Sri Lanka Institute of Marketing , Sri Lanka
Associate of Applied Science from National Diploma in Sales Managment
01.2018
Sirimavo Bandaranayake Institute , Sri Lanka
GED
01.2000
Diploma College of Computer, Sri Lanka
High School Diploma
01.1999
Skills
- Contract Review and Recommendations
- Project Development
- Process Improvement Strategies
- Project Management
- Workflow Planning
- Systems Implementations
- Policy and Procedure Implementation
- Staff Training
- High-Pressure Environments
- Business Process Re-Engineering
- Planned Equipment Constraints
- Mergers and Acquisitions Knowledge
- Market Growth
- Cost Containment
- Staff Management
- Supply Chain Distribution
- Strategic Partnership
- Multi-Unit Operations Management
- Contract Development
- Business Development Understanding
- Productivity Improvement
- Budget Development and Management
- Market Penetration
- Schedule Oversight
- Supply chain distribution
Timeline
Sales Operations Manager
Future Lifts Company Ltd
11.2022 - Current
Sales Operation Manger
Max Engineering & Consultancy
12.2020 - 10.2022
Head of Sales & Marketing
Fujitech Global
12.2017 - 12.2020
Technical Sales Specialist
Universal Building Materiales
11.2015 - 12.2017
Technical Sales Specialist
Industrial Equpment's Service Company
01.2013 - 10.2015
Product Manager
Hi -Tech Pvt Ltd
02.2011 - 06.2013
Assistant Project Coordinator
Ambathoor Clothing Company Limited
03.2008 - 12.2010
Technical Sales Specialist Executive
Aluma systems Global Otad Company
01.2001 - 12.2007
MF Treatments
GED
Cambridge College
MBA from Business Administration And Management
Montreal Institute
GED
Montreal Institute
GED
Sri Lanka Institute of Marketing
Associate of Applied Science from National Diploma in Sales Managment
Sirimavo Bandaranayake Institute
GED
Diploma College of Computer
High School Diploma
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