Mohammed Waseem Alatoor

provided executive support to the Director of Shared Services that includes Human resources, Supply Chain, IT & Corporate Communication.

• Streamlined operations by integrating latest technology solutions in daily tasks .
• Drove innovation within the organisation with creative problem-solving strategies.
• Architected streamlined operational processes, resulting in significant cost savings and increased organisational efficiency.
• Directed day-to-day work of 400+ employees and motivated teams to exceed objectives.
• Set strategic plans to govern functioning of HR operations.
• Monitored operations to assess and highlight results.
• Fostered a collaborative work environment to enhance team performance.
• Handled high-volume telephone and email enquiries to minimise backlogs.

• Complete HR & Administrative Support for above 400+ employees
• Complete Payroll processing- Time Sheets, leave records, overtime management, tax deductions (Gosi) and so on for all
• Benefits & Compensations -Arranging tickets, Visa's, and hotels for business trips of concerned
• GR Services- Iqama Renewals, Exit-reentry visa, Final Exit Visas, expertise in Muqeem system
• Arranging Annual tickets for all the employees and their dependents in the company based on their contracts
• Arranging Medical Insurance for all the employees and their dependents
• Preparing End of Service for employees
• Initial screening of the candidates / helping in recruitment process
• Coordinate on employees training programs, when required
• Organizing and maintaining personnel records of employees after joining
• Prepare HR documents, like job offers, employment contracts and any type of letters
• Create regular reports and presentations on HR metrics
• Answer employees' queries about HR and payroll related issues

• Dealt with over 100+ customers daily on various issues, Internet Service Providers
• Daily response of all mails and E-mails
• Customer Handling and debugging the issues raised
• Reporting and raising awareness amongst the Management
• Manage all types of correspondents