Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Mohammed  Zakir Hossain

Mohammed Zakir Hossain

medina ,Saudi

Summary

Accomplished professional with extensive expertise in the hospitality industry, specialising in food and beverage management. Demonstrates proficiency in drinks serving techniques, menu planning, and event coordination. Adept at conflict mediation, staff training, and maintaining high standards of food hygiene and safety compliance. Proven track record in financial reporting, budget management, and cost control. Skilled in leveraging data analysis software for strategic decision-making and enhancing operational efficiency. Committed to delivering exceptional customer service while fostering a positive work environment. Career goal: to drive innovative solutions that elevate guest experiences and optimise business performance.

Knowledgeable management professional with background in overseeing smooth-running restaurant operations. Skilled at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes.

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Proactive and friendly leader committed to improving restaurant operations. Collaborates successfully with FOH staff and kitchen team to improve processes and elevate restaurant footfall and sales. Demonstrates exceptional conflict management skills, resolving incidents to maintain customer satisfaction and loyalty.

Talented leader offering over [Number] years of experience in preparing and serving diverse foods. Capable of motivating employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

Overview

22
22
years of professional experience

Work history

Director of sales and marketing

Booking Solution Company BD
Dhaka , Bangladesh
01.2015 - Current

Food and beverage manager

al medina harmony hotel
Medina, Saudi Arabia
03.2003 - Current
  • Streamlined staff rotas to optimise efficiency.
  • Managed daily operations for smooth restaurant functioning.
  • Tracked key performance indicators on a weekly basis; identified areas needing improvement.
  • Coordinated events and parties to increase restaurant revenue.
  • Innovated promotional strategies, raised brand awareness in local community.
  • Planned menu changes seasonally for fresh dining options throughout the year.
  • Trained new team members, enhanced service quality.
  • Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
  • Developed relationships with suppliers for better inventory management.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly.
  • Conducted regular meetings with staff; communicated updates and received feedback.
  • Ensured compliance to health and safety regulations for safe dining environment.
  • Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
  • Increased table turnover rate with efficient floor management.
  • Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
  • Cultivated a positive work environment by fostering team spirit amongst staff.
  • Monitored stock levels regularly; minimised waste and over-ordering incidents.
  • Conducted regular inspections for adherence to food hygiene norms and standards.
  • Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
  • Implemented new menus, improved dining experience.
  • Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.b
  • Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
  • Interacted positively with customers, effectively promoting restaurant facilities and services.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Established safe and secure dining environment with strong sanitation standards.
  • Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
  • Maintained safe working and guest environments, reducing injury and incident risks.
  • Encouraged feedback from restaurant customers, using insights to implement positive process changes.
  • Grew restaurant profits through improved marketing and staff development initiatives.
  • Prepared rotas to achieve stable coverage while minimising payroll costs.
  • Created team building initiatives to encourage upselling and meet revenue targets.
  • Liaised with kitchen teams to develop innovative, seasonal menus for maximised customer appeal.
  • Sourced products locally for improved cost-efficiency and sustainability.

Education

Bachelor of hotel management - Bangladesh

banial Higi school
Bangladesh

Skills

  • Hospitality industry understanding
  • Drinks serving techniques
  • Understanding nutritional information
  • Food pairing knowledge
  • Technical equipment use
  • Conflict mediation
  • Beverage dispensing technology
  • Menu planning expertise
  • Data analysis software competency
  • Resilient under pressure
  • Cash handling
  • Business administration
  • Financial reporting
  • Order processing
  • Complaint resolution
  • Budget management
  • Cost control
  • Employee retention
  • Promotional campaigns
  • Employee training
  • Staff scheduling
  • Marketing strategies
  • Food hygiene compliance
  • Food safety compliance
  • Point of sale systems
  • Event planning
  • Sales strategy development
  • Food presentation techniques
  • Strong leadership
  • Supply chain management
  • Health and Safety regulations
  • Interdepartmental coordination
  • Staff motivation
  • Catering experience
  • Catering management
  • Calm under pressure
  • Food preparation supervision
  • UpMenu
  • Kitchen operation management
  • Menu optimisation
  • Work schedule coordination
  • Banqueting management
  • Barista training
  • Staff training and recruitment
  • Menu design and development
  • Staff scheduling and rotas
  • Food menu enhancement
  • Conflict resolution expertise
  • Food Hygiene Certification
  • Staff training and development
  • Alcoholic beverage preparation
  • Food sanitation management
  • Positive attitude
  • Food allergen management
  • F&B inventory management
  • Cost-reduction strategies
  • Nutrition knowledge
  • Creative problem solving
  • Exceptional organisation
  • Food planning
  • Food safety standards
  • Food hygiene regulations
  • Cash handling accuracy
  • Restaurant accounting
  • Beverage inventory management
  • Drink menu development
  • Customer Service
  • Team Leadership
  • Product knowledge
  • Public speaking
  • Equipment Maintenance
  • Team building
  • Strategic planning
  • Project scheduling
  • Quality Control
  • Inventory control

Languages

English
Elementary
Arabic
Elementary
Bangla
Elementary
Bangla
Intermediate

Timeline

Director of sales and marketing

Booking Solution Company BD
01.2015 - Current

Food and beverage manager

al medina harmony hotel
03.2003 - Current

Bachelor of hotel management - Bangladesh

banial Higi school
Mohammed Zakir Hossain