Adaptable professional with strong problem-solving abilities and effective interpersonal skills. Demonstrated capacity to learn new processes swiftly and respond to diverse customer and company requirements. Fluent in Arabic and English, committed to delivering value through diligence and focus.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Worker
BGP "China National Petrol Corporation"
DAMMAM, SAUDI
01.2026 - 10.2026
Delivered exceptional customer service by proactively listening to concerns and answering questions.
Resolved customer issues to enhance satisfaction.
Applied a positive customer service approach to increase satisfaction levels.
Offered friendly, efficient customer service and handled challenging situations with ease.
Completed customer orders with speed and accuracy.
Completed duties to deliver on targets with accuracy and efficiency.
Improved efficiency and productivity by acquiring new skills.
Learned and applied new skills to daily tasks, boosting efficiency.
Successfully delivered on tasks within tight deadlines.
Supported team by demonstrating respect and willingness to help.
Oversaw daily operations, maintaining high productivity.
Used Microsoft Word and other software tools to create documents and clear communications.
An accountant
Bouginvilla Hotel
Riyadh, Sudan
10.2022 - 02.2023
Conducted financial audits to strengthen internal controls.
Optimised financial performance by analysing key indicators.
Enhanced profitability by managing cost control measures.
Ensured timely invoice payments through effective follow-ups.
Banker
BNMB
Khartoum, Sudan
04.2022 - 10.2022
Expanded loan portfolio through identification and development of new business opportunities.
Conducted financial analysis to support informed decision making.
Resolved customer complaints promptly to maintain good relations.
Facilitated training sessions to boost team capabilities.
Banker
Elnile bank for development
khartoum, sudan
01.2021 - 08.2021
Mitigated credit risks through comprehensive evaluations, enabling informed lending decisions.
Built client trust through clear and honest communication, strengthening long-term relationships.
Implemented operational strategies that streamlined processes and improved service delivery.
Banker
Industrial development bank
khartoum, sudan
01.2020 - 06.2020
Cultivated strong client relationships to enhance loyalty and retention.
Built positive rapport with clients through exceptional service delivery.
Optimised internal processes to boost productivity.
Prepared comprehensive reports for accurate record-keeping.
Education
BACHELOR OF BANKING AND FINANCIAL STUDIES - Banking and finance
SABFS
Sudan
12-2019
Postgraduate Diploma - Banking and finance studies
SABFS
kharyoum
Skills
Financial auditing
Financial analysis
Accounting knowledge
Financial modelling
Process improvement
Time optimisation
Team collaboration
Team support
Customer orientation
Time management
Creative innovation
Work history
9 months,4 months,6 months,7 months,5 months
Languages
English
Proficient
C2
Arabic
Proficient
C2
Interests
*Learning new things that can help me to achieve my tasks
Timeline
Worker
BGP "China National Petrol Corporation"
01.2026 - 10.2026
An accountant
Bouginvilla Hotel
10.2022 - 02.2023
Banker
BNMB
04.2022 - 10.2022
Banker
Elnile bank for development
01.2021 - 08.2021
Banker
Industrial development bank
01.2020 - 06.2020
BACHELOR OF BANKING AND FINANCIAL STUDIES - Banking and finance
SABFS
Postgraduate Diploma - Banking and finance studies