Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
MOHAMMED ABDULLAH ALQARNI

MOHAMMED ABDULLAH ALQARNI

Diploma Degree In COMPUTER NETWORKING In INSTITUTE OF PUBLIC ADMINISTRATION , Riyadh.
Riyadh,01

Summary

I'm Mohammed I graduated of INSTITUTE OF PUBLIC ADMINISTRATION with major computer networking since 2020.

I trained in IT and NETWORK from 18 OCT 2020 to 24 DEC 2020

In King Khalid Eye Specialist Hospital, in IT department, with Experience of : help desk, Network Support, Troubleshooting, Macrosoft Office, Configure Printer, Data Backup.

Enthusiastic to contribute to team success through hard work, attention to detail and excellent organizational skills.

Motivated to learn, grow and excel in network.

Overview

2
2
Languages
5
5
Certifications

Work History

Help Desk Support Specialist

TRINIG IN IT AND NETWORK In King Khaled Eye Specialist Hospital
Riyadh
10.2020 - 12.2020
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Configured hardware, devices and software to set up work stations for employees.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Uploaded new software.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Activated accounts for clients.
  • Accounts reset password for clients.

Education

High School Diploma -

INSTITUTE OF PUBLIC ADMINISTRATION, Riyadh
12.2020 - Current

Skills

Routing & Switching

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Software

Linux

Windows 7&10

Windows server 2016

Certification

 Course Hacking methods electronic and how to prevent it.

Timeline

INSTITUTE OF PUBLIC ADMINISTRATION - High School Diploma,
12.2020 - Current
Help Desk Support Specialist - TRINIG IN IT AND NETWORK In King Khaled Eye Specialist Hospital
10.2020 - 12.2020

 Course of Stress Management in the Workplace.

10-2020

 Course Hacking methods electronic and how to prevent it.

02-2020

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MOHAMMED ABDULLAH ALQARNIDiploma Degree In COMPUTER NETWORKING In INSTITUTE OF PUBLIC ADMINISTRATION , Riyadh.