Linux
MOHAMMED ABDULLAH ALQARNI
Diploma Degree In COMPUTER NETWORKING In INSTITUTE OF PUBLIC ADMINISTRATION , Riyadh.
Riyadh,01
Summary
I'm Mohammed I graduated of INSTITUTE OF PUBLIC ADMINISTRATION with major computer networking since 2020.
I trained in IT and NETWORK from 18 OCT 2020 to 24 DEC 2020
In King Khalid Eye Specialist Hospital, in IT department, with Experience of : help desk, Network Support, Troubleshooting, Macrosoft Office, Configure Printer, Data Backup.
Enthusiastic to contribute to team success through hard work, attention to detail and excellent organizational skills.
Motivated to learn, grow and excel in network.
Overview
2
2
Languages
5
5
Certifications
Work History
Help Desk Support Specialist
TRINIG IN IT AND NETWORK In King Khaled Eye Specialist Hospital
Riyadh
10.2020 - 12.2020
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Configured hardware, devices and software to set up work stations for employees.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Uploaded new software.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Activated accounts for clients.
- Accounts reset password for clients.
Education
High School Diploma -
12.2020 - Current
Skills
Routing & Switching
VLAN
IPv6 technologies
Technical Support
Troubleshooting
Cisco router and switch security
OSPF routing
Dealing with linux OS
Dealing with windows server
Configure network
Design and implementation of LAN\WAN
Network performance monitoring
EIGRP routing
LAN switching technologies
TCP/IP
Online Backup
Desktop support
Microsoft Office
Account management
Teamwork
Software
Windows 7&10
Windows server 2016
Certification
Course Hacking methods electronic and how to prevent it.
Timeline
INSTITUTE OF PUBLIC ADMINISTRATION - High School Diploma,
12.2020 - Current
Help Desk Support Specialist - TRINIG IN IT AND NETWORK In King Khaled Eye Specialist Hospital
10.2020 - 12.2020
Course of Stress Management in the Workplace.
10-2020
Course Hacking methods electronic and how to prevent it.
02-2020